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Cannot install Adoptium #866

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Robin91862 opened this issue Aug 10, 2023 · 2 comments
Closed

Cannot install Adoptium #866

Robin91862 opened this issue Aug 10, 2023 · 2 comments
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bug Something isn't working windows

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@Robin91862
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Robin91862 commented Aug 10, 2023

Please provide a brief summary of the bug

When I try to install Adoptium, I get error codes: 2503 i 2502
Error code 2503
Error code 2502

Please provide steps to reproduce where possible

Run OpenJDK17U-jre_x64_windows_hotspot_17.0.8_7.msi and try to install Adoptium

Expected Results

I expected Adoptium to install without any errors

Actual Results

Adoptium failed to install and threw two error codes: 2503 and 2502

What Java Version are you using?

I don't have Java installed

What is your operating system and platform?

Windows 10 (AtlasOS) 22H2 x64

How did you install Java?

I tried installing Java with a .msi file

Did it work before?

Adoptium was working before Windows reinstallation

Did you test with the latest update version?

I used the latest version of Adoptium

Did you test with other Java versions?

Yes, I tested with RedHat JRE 17, Microsoft JDK 17.
There were the same error codes

Relevant log output

No response

@Robin91862 Robin91862 added the bug Something isn't working label Aug 10, 2023
@gdams
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gdams commented Aug 11, 2023

According to this guide MSI error 2502 and 2503 indicate that the folder C:\Windows\Temp has incorrect NTFS permissions.

Can you look at the steps in this guide and see if that fixes the issue? https://winaero.com/fix-msi-installer-errors-2502-and-2503-in-windows-10-windows-8-1-and-windows-7/

@gdams gdams self-assigned this Aug 11, 2023
@Robin91862
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Hello @gdams, the tutorial worked. I saw another issue on GitHub just about these errors, but that one didn't work. So thank you very much for your help and I hope this issue will help others.

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