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+# cli-eaa MacOS installation notes
+
+## Troubleshooting
+
+### ERROR[0002] and externally-managed-environment error
+
+If you are using multiple Python 11, the installation command `akamai install eaa`
+might fail with the externally-managed-environment error (see [PEP 668](https://peps.python.org/pep-0668/)).
+
+The error look like this:
+
+```
+% akamai install eaa
+Attempting to fetch command from https://github.com/akamai/cli-eaa.git... [OK]
+Installing... [====      ] ERROR[0002] unable to execute 'python3 -m pip install --user --no-cache --upgrade pip setuptools': error: externally-managed-environment
+
+× This environment is externally managed
+(...)
+```
+
+This is very common if you are using Homebrew and get a more recent Python version >= 11.
+
+The workaround is to get back to the legacy behavior - and have PIP to discard the error.
+You are gonna need a `pip.conf` file created in either of these file:
+
+`$HOME/Library/Application Support/pip/pip.conf` if directory `$HOME/Library/Application Support/pip` exists else `$HOME/.config/pip/pip.conf`.
+
+You might need to create the directory and the file, the minimal file should contain:
+
+```
+[global]
+break-system-packages = true
+```
+
+Once created, you can run the `akamai install eaa` again and it should work.
+
+See https://pip.pypa.io/en/stable/topics/configuration/
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