Cancellations of tickets will not be confirmed by email

[ggruening]

Describe the bug
Cancellations of tickets will not be confirmed by email, even if the “notify ticket owner” checkbox is checked
(Alf.io v.2.0-M4-2402-3)

To Reproduce
Steps to reproduce the behavior:

1. Go to https://[alfio-instance]/admin/'
2. Choose an event
3. Choose "Categories" > "Tickets"
4. Choose "Remove"
5. Mark the checkbox “notify ticket owner”
6. Click "Confirm Removal"

Expected behavior
An email according to the “TICKET_HAS_BEEN_CANCELLED” template should be sent.

Desktop (please complete the following information):

• OS: Linux Ubuntu 22.04
• Browser: Firefox 126.0 and Chromium 125.0.6422.60

Best regards, and thanks for all your work!
Gregor

[syjer]

hi @ggruening , sorry for the late answer, I did try to reproduce your issue on the main branch, but it seems to work correctly, I can see the email log section the email with subject "Your Ticket for test has been cancelled" (which is the subject used by the TICKET_HAS_BEEN_CANCELLED template).

[ggruening]

Hi @syjer ,

well - I got something like this (see below) in my logs - there seems to be something wrong with (my? the?) input data parsed.

Hm. I'm not sure about the relationships. Maybe someone has any hint...

Best regards
Gregor

2024-06-24 12:35:56.833 [qtp185674515-17123] ERROR alfio.controller.api.ApiControllerExceptionHandler - message conversion exception org.springframework.http.converter.HttpMessageNotReadableException: JSON parse error: Cannot deserialize value of type java.util.LinkedHashMap<java.lang.Integer,java.lang.Boolean>from Array value (tokenJsonToken.START_ARRAY); nested exception is com.fasterxml.jackson.databind.exc.MismatchedInputException: Cannot deserialize value of type java.util.LinkedHashMap<java.lang.Integer,java.lang.Boolean>from Array value (tokenJsonToken.START_ARRAY) at [Source: (org.springframework.util.StreamUtils$NonClosingInputStream); line: 1, column: 30] (through reference chain: alfio.controller.api.admin.AdminReservationApiController$RemoveTicketsModification["refundTo"]) at org.springframework.http.converter.json.AbstractJackson2HttpMessageConverter.readJavaType(AbstractJackson2HttpMessageConverter.java:391) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.http.converter.json.AbstractJackson2HttpMessageConverter.read(AbstractJackson2HttpMessageConverter.java:343) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.web.servlet.mvc.method.annotation.AbstractMessageConverterMethodArgumentResolver.readWithMessageConverters(AbstractMessageConverterMethodArgumentResolver.java:185) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.servlet.mvc.method.annotation.RequestResponseBodyMethodProcessor.readWithMessageConverters(RequestResponseBodyMethodProcessor.java:160) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.servlet.mvc.method.annotation.RequestResponseBodyMethodProcessor.resolveArgument(RequestResponseBodyMethodProcessor.java:133) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.method.support.HandlerMethodArgumentResolverComposite.resolveArgument(HandlerMethodArgumentResolverComposite.java:122) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.web.method.support.InvocableHandlerMethod.getMethodArgumentValues(InvocableHandlerMethod.java:179) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.web.method.support.InvocableHandlerMethod.invokeForRequest(InvocableHandlerMethod.java:146) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.web.servlet.mvc.method.annotation.ServletInvocableHandlerMethod.invokeAndHandle(ServletInvocableHandlerMethod.java:117) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.invokeHandlerMethod(RequestMappingHandlerAdapter.java:895) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.servlet.mvc.method.annotation.RequestMappingHandlerAdapter.handleInternal(RequestMappingHandlerAdapter.java:808) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.servlet.mvc.method.AbstractHandlerMethodAdapter.handle(AbstractHandlerMethodAdapter.java:87) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.servlet.DispatcherServlet.doDispatch(DispatcherServlet.java:1067) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.servlet.DispatcherServlet.doService(DispatcherServlet.java:963) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.servlet.FrameworkServlet.processRequest(FrameworkServlet.java:1006) ~[spring-webmvc-5.3.18.jar:5.3.18] at org.springframework.web.servlet.FrameworkServlet.doPost(FrameworkServlet.java:909) ~[spring-webmvc-5.3.18.jar:5.3.18] at javax.servlet.http.HttpServlet.service(HttpServlet.java:517) ~[jakarta.servlet-api-4.0.4.jar:4.0.4] at org.springframework.web.servlet.FrameworkServlet.service(FrameworkServlet.java:883) ~[spring-webmvc-5.3.18.jar:5.3.18] at javax.servlet.http.HttpServlet.service(HttpServlet.java:584) ~[jakarta.servlet-api-4.0.4.jar:4.0.4] at org.eclipse.jetty.servlet.ServletHolder.handle(ServletHolder.java:799) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.servlet.ServletHandler$ChainEnd.doFilter(ServletHandler.java:1631) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.springframework.web.filter.CharacterEncodingFilter.doFilterInternal(CharacterEncodingFilter.java:201) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[spring-web-5.3.18.jar:5.3.18] at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:327) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.invoke(FilterSecurityInterceptor.java:115) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.access.intercept.FilterSecurityInterceptor.doFilter(FilterSecurityInterceptor.java:81) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:121) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.access.ExceptionTranslationFilter.doFilter(ExceptionTranslationFilter.java:115) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:126) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.session.SessionManagementFilter.doFilter(SessionManagementFilter.java:81) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.authentication.AnonymousAuthenticationFilter.doFilter(AnonymousAuthenticationFilter.java:105) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at alfio.config.authentication.support.OpenIdAuthenticationFilter.doFilter(OpenIdAuthenticationFilter.java:81) ~[classes/:?] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.servletapi.SecurityContextHolderAwareRequestFilter.doFilter(SecurityContextHolderAwareRequestFilter.java:149) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.savedrequest.RequestCacheAwareFilter.doFilter(RequestCacheAwareFilter.java:63) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:147) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.session.ConcurrentSessionFilter.doFilter(ConcurrentSessionFilter.java:125) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:218) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.authentication.AbstractAuthenticationProcessingFilter.doFilter(AbstractAuthenticationProcessingFilter.java:212) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at alfio.config.authentication.support.RecaptchaLoginFilter.doFilter(RecaptchaLoginFilter.java:64) ~[classes/:?] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at alfio.config.authentication.support.OpenIdCallbackLoginFilter.doFilter(OpenIdCallbackLoginFilter.java:63) ~[classes/:?] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at alfio.config.authentication.AbstractFormBasedWebSecurity.lambda$configure$4(AbstractFormBasedWebSecurity.java:196) ~[classes/:?] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:103) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.authentication.logout.LogoutFilter.doFilter(LogoutFilter.java:89) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.csrf.CsrfFilter.doFilterInternal(CsrfFilter.java:132) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.header.HeaderWriterFilter.doHeadersAfter(HeaderWriterFilter.java:90) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.header.HeaderWriterFilter.doFilterInternal(HeaderWriterFilter.java:75) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:110) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.context.SecurityContextPersistenceFilter.doFilter(SecurityContextPersistenceFilter.java:80) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.context.request.async.WebAsyncManagerIntegrationFilter.doFilterInternal(WebAsyncManagerIntegrationFilter.java:55) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.web.filter.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:117) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.access.channel.ChannelProcessingFilter.doFilter(ChannelProcessingFilter.java:133) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy$VirtualFilterChain.doFilter(FilterChainProxy.java:336) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy.doFilterInternal(FilterChainProxy.java:211) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.security.web.FilterChainProxy.doFilter(FilterChainProxy.java:183) ~[spring-security-web-5.5.5.jar:5.5.5] at org.springframework.web.filter.DelegatingFilterProxy.invokeDelegate(DelegatingFilterProxy.java:354) ~[spring-web-5.3.18.jar:5.3.18] at org.springframework.web.filter.DelegatingFilterProxy.doFilter(DelegatingFilterProxy.java:267) ~[spring-web-5.3.18.jar:5.3.18] at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.springframework.session.web.http.SessionRepositoryFilter.doFilterInternal(SessionRepositoryFilter.java:142) ~[spring-session-core-2.5.5.jar:2.5.5] at org.springframework.session.web.http.OncePerRequestFilter.doFilter(OncePerRequestFilter.java:82) ~[spring-session-core-2.5.5.jar:2.5.5] at org.eclipse.jetty.servlet.FilterHolder.doFilter(FilterHolder.java:193) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.servlet.ServletHandler$Chain.doFilter(ServletHandler.java:1601) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.servlet.ServletHandler.doHandle(ServletHandler.java:548) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:143) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.security.SecurityHandler.handle(SecurityHandler.java:600) ~[jetty-security-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:235) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.session.SessionHandler.doHandle(SessionHandler.java:1624) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.ScopedHandler.nextHandle(ScopedHandler.java:233) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.ContextHandler.doHandle(ContextHandler.java:1440) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:188) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.servlet.ServletHandler.doScope(ServletHandler.java:501) ~[jetty-servlet-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.session.SessionHandler.doScope(SessionHandler.java:1594) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.ScopedHandler.nextScope(ScopedHandler.java:186) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.ContextHandler.doScope(ContextHandler.java:1355) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.ScopedHandler.handle(ScopedHandler.java:141) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.gzip.GzipHandler.handle(GzipHandler.java:763) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.StatisticsHandler.handle(StatisticsHandler.java:179) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.handler.HandlerWrapper.handle(HandlerWrapper.java:127) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.Server.handle(Server.java:516) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.HttpChannel.lambda$handle$1(HttpChannel.java:487) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.HttpChannel.dispatch(HttpChannel.java:732) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.HttpChannel.handle(HttpChannel.java:479) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.server.HttpConnection.onFillable(HttpConnection.java:277) ~[jetty-server-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.io.AbstractConnection$ReadCallback.succeeded(AbstractConnection.java:311) ~[jetty-io-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.io.FillInterest.fillable(FillInterest.java:105) ~[jetty-io-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.io.ChannelEndPoint$1.run(ChannelEndPoint.java:104) ~[jetty-io-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.runTask(EatWhatYouKill.java:338) ~[jetty-util-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.doProduce(EatWhatYouKill.java:315) ~[jetty-util-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.tryProduce(EatWhatYouKill.java:173) ~[jetty-util-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.util.thread.strategy.EatWhatYouKill.run(EatWhatYouKill.java:131) ~[jetty-util-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.util.thread.ReservedThreadExecutor$ReservedThread.run(ReservedThreadExecutor.java:409) ~[jetty-util-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.util.thread.QueuedThreadPool.runJob(QueuedThreadPool.java:883) ~[jetty-util-9.4.45.v20220203.jar:9.4.45.v20220203] at org.eclipse.jetty.util.thread.QueuedThreadPool$Runner.run(QueuedThreadPool.java:1034) ~[jetty-util-9.4.45.v20220203.jar:9.4.45.v20220203] at java.lang.Thread.run(Unknown Source) ~[?:?] Caused by: com.fasterxml.jackson.databind.exc.MismatchedInputException: Cannot deserialize value of type java.util.LinkedHashMap<java.lang.Integer,java.lang.Boolean>from Array value (tokenJsonToken.START_ARRAY) at [Source: (org.springframework.util.StreamUtils$NonClosingInputStream); line: 1, column: 30] (through reference chain: alfio.controller.api.admin.AdminReservationApiController$RemoveTicketsModification["refundTo"]) at com.fasterxml.jackson.databind.exc.MismatchedInputException.from(MismatchedInputException.java:59) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.DeserializationContext.reportInputMismatch(DeserializationContext.java:1601) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.DeserializationContext.handleUnexpectedToken(DeserializationContext.java:1375) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.std.StdDeserializer._deserializeFromArray(StdDeserializer.java:222) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.std.MapDeserializer.deserialize(MapDeserializer.java:447) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.std.MapDeserializer.deserialize(MapDeserializer.java:32) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.SettableBeanProperty.deserialize(SettableBeanProperty.java:542) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.BeanDeserializer._deserializeWithErrorWrapping(BeanDeserializer.java:565) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.BeanDeserializer._deserializeUsingPropertyBased(BeanDeserializer.java:449) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.BeanDeserializerBase.deserializeFromObjectUsingNonDefault(BeanDeserializerBase.java:1405) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.BeanDeserializer.deserializeFromObject(BeanDeserializer.java:362) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.BeanDeserializer.deserialize(BeanDeserializer.java:195) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.deser.DefaultDeserializationContext.readRootValue(DefaultDeserializationContext.java:322) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.ObjectMapper._readMapAndClose(ObjectMapper.java:4593) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at com.fasterxml.jackson.databind.ObjectMapper.readValue(ObjectMapper.java:3601) ~[jackson-databind-2.12.6.1.jar:2.12.6.1] at org.springframework.http.converter.json.AbstractJackson2HttpMessageConverter.readJavaType(AbstractJackson2HttpMessageConverter.java:380) ~[spring-web-5.3.18.jar:5.3.18] ... 115 more

[syjer]

hi @ggruening , this is an interesting data point, currently I'm trying to reproduce the error with a m4 release (and the main branch) but to no avail.

Could you confirm that it's a paid event, right? (as it seems to involve the "refundTo" property).

And does the cancel action work ? Or only the email is not sent?

[syjer]

@ggruening , if you have time, could you try to reproduce your error on our demo instance at https://demo.alf.io/admin ?

[ggruening]

@syjer :

if you have time, could you try to reproduce your error on our demo instance at https://demo.alf.io/admin ?

I can indeed also generate the error on the demo instance... but after some systematic tests it is clear: the error is in front of the screen. :-/

It was a misunderstanding of the term "owner". The "error" can be generated as follows:

• Ordering more than one ticket in the ordering process and not assigning names (by clicking on "I don't know yet who will attend the event.")

• Delete one of the tickets without assignment in the admin panel. For me, the person who ordered the ticket and also entered an e-mail address is still the "owner" of the ticket at this moment. However, you do not receive an email as this ticket owner.

This seems to be my misunderstanding. Perhaps it would be good to clarify the terms a little. Or send an e-mail to the "customer".

Could you confirm that it's a paid event, right? (as it seems to involve the "refundTo" property).

Yes, it is an event with admission, but only with on site payment. The errors from above are perhaps something else then? If you think we need a new bug report, then we can close this and open something new?

And does the cancel action work ? Or only the email is not sent?

Yes, it works (or works not) as described above.

HTH
thanks for your review!

Gregor

[syjer]

hi @ggruening , thank you for the detailed description.

I think you are right to expect an email when cancelling a ticket of a reservation. This is something that makes sense and we will find a decent solution about that.

Thank you for opening this issue.

About the other error, most likely yes, it's something else. If you are able to reproduce it, feel free to open another issue =)