Trouble submitting comments on article

[jessicaivins]

Hi folks! I'm having trouble submitting a comment on this page: https://alistapart.com/article/conversations-with-robots

I logged in. Every time I try to submit the comment, the page reloads, bringing me to the top, and my comment is not there.

I'm using Chrome on MacOS. Thanks!

[zeldman]

Hi, @jessicaivins!

Your comment was successfully added ... twice! It isn't showing up yet because of a Cloudflare caching problem.

(For the same reason, two spam "comments" I deleted earlier today are still showing up, even though they are closed in the CMS. Again, Cloudflare is to blame.)

I’ll empty the Cloudflare cache manually—our plug-in no longer works (yada yada)—and it should take care of all the problems. (Until the next nice person posts a comment and doesn't see it... grrr... )

Nice to hear from you, however adverse the circumstances...

jeffrey

cc @aarongustafson

[zeldman]

[zeldman]

(Screenshot showing that the comment posted twice and is open in the CMS, even though it doesn't yet show up on the page, due to Cloudflare eating its own butt...)

[zeldman]

And purging the cache did nothing.

Escalating to @michellekondou @malchata @aarongustafson

[stegrainer]

Just tried purging it - sometimes I'll add both the www and leave it off for the page. A force-reload afterward seemed to show it loading properly (though with both of Jessica's comments intact).

[zeldman]

Cool, Ste. Can you remove Jess’s redundant comment and force-reload again? (I'm in a meeting for the next couple hours…) On Tue, Jan 15, 2019 1:39 PM, Ste Grainer [email protected] wrote: Just tried purging it - sometimes I'll add both the www and leave it off for the page. A force-reload afterward seemed to show it loading properly (though with both of Jessica's comments intact). — You are receiving this because you were assigned. Reply to this email directly, view it on GitHub, or mute the thread. ******************************** studio.zeldmanThe Yard 246 5th Ave Suite 404 New York, NY 10001 917-746-4838An Event Apart |A List Apart |A Book Apart

[stegrainer]

Yup, done. It seems to be working, though there was a brief moment where one browser loaded the original page with the two now-deleted spam comments ...

[zeldman]

Thank you, Ste! Sent by 🦄.

…

On Jan 15, 2019, at 1:58 PM, Ste Grainer ***@***.***> wrote: Yup, done. It seems to be working, though there was a brief moment where one browser loaded the original page with the two now-deleted spam comments ... — You are receiving this because you were assigned. Reply to this email directly, view it on GitHub, or mute the thread.

[jessicaivins]

Thanks, everyone!