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No sound from internal speakers on HP Elitebook 845 G10 #12955

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alrigaud opened this issue Nov 19, 2024 · 3 comments
Open

No sound from internal speakers on HP Elitebook 845 G10 #12955

alrigaud opened this issue Nov 19, 2024 · 3 comments
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need info need vendor support or information to resolve x86_64 x86_64 platform

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@alrigaud
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Batocera build version

41-dev-356fcb0d01 2024/11/04 18:18

Your architecture

Laptop x86_64

Your Graphic Processor Unit(s) (GPU)

https://support.hp.com/fr-fr/document/ish_8110928-8428278-16

Issue description

In V40 or butterfly sound not working from internals speakers.

When i plug jack audio it works fine.

In menu output is defined by "family 17h/19h HD audio contrôler analogique stéréo"

I.tried tricks on wiki but it doesn't works.

Sound is fine on w11 système.

Detailed reproduction steps

Just installed batocera V40 from original site on USB stick.

I boot on it, non sound 😓

Details of any attempts to fix this yourself

I tried tricks listed on wiki

Chose many audio options/profiles ans reboot

Details of any modifications you have made to Batocera.

N/a

Logs and data

No response

@Tovarichtch Tovarichtch added x86_64 x86_64 platform need info need vendor support or information to resolve labels Nov 20, 2024
@dmanlfc
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dmanlfc commented Nov 22, 2024

probably not a lot we can do, it will likely need to be fixed upstream as HP laptops are notorious for funky audio configurations.

try the latest beta here...
https://drive.google.com/drive/folders/1_bqmR7CoZ78i7DolYt5b-RRqB5c-LPyN?usp=drive_link

@alrigaud
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Note i boot on Ubuntu ans it works fine !

See alsamixer informations

Card ans Chip : Pipewire
Version : Advanced Linux Sound Architecture Driver Version k6.8.0-41-generic
Cards :

0]: HDA-Intel - HD-Audio Generic HD-Audio Generic at 0x945c8000 irq 106

1:HDA-Intel - HD-Audio Generic HD-Audio Generic at 0x945c0000 irq 107

dmesg extract

ubuntu@ubuntu:-$ sudo dmesg | grep i audio

11.275527] input: HD-Audio Generic HDMI/DP,pcm=3 as /devices/pci0000:00/0000:00:08.1/0000:c3:00.1/sound/card0/input14

11.275665] input: HD-Audio Generic HDMI/DP,pcm=7 as /devices/pci0000:00/0000:00:08.1/0000:c3:00.1/sound/cardo/input15

[11.275747] input: HD-Audio Generic HDMI/DP,pcm=8 as /devices/pci0000:00/0000:00:08.1/0000:c3:00.1/sound/card0/input16 [ 11.276559] input: HD-Audio Generic HDMI/DP,pcm=9 as /devices/pci0000:00/0000:00:08.1/0000:c3:00.1/sound/card0/input17

[ 13.319507] snd_hda_codec_realtek hdaudioC1D0: bound i2c-CSC3551:00-cs35141-hda.0 (ops cs35141_hda_comp_ops [snd_hda_scodec_cs35141])

[13.863513] snd_hda_codec_realtek hdaudioC1D0: bound i2c-CSC3551:00-cs35141-hda.1 (ops cs35141_hda_comp_ops [snd_hda_scodec_cs35141])

[13.863545] snd_hda_intel 0000:c3:00.1: bound 0000:c3:00.0 (ops amdgpu_dm_audio_component_bind_ops [andgpu])

[

13.864251] snd_hda_codec_realtek hdaudioC1D0: autoconfig for ALC245: line_outs=1 (0x17/0x0/0x0/0x0/0x0) type: speaker

[13.864256] snd_hda_codec_realtek hdaudioC1D0:

speaker_outs=0 (0x0/0x0/0x0/0x0/0x0)

[ 13.864260] snd_hda_codec_realtek hdaudioC1D0: [13.864262] snd_hda_codec_realtek hdaudioC1D0:

hp_outs=1 (0x21/0x0/0x0/0x0/0x0)

[13.864265] snd_hda_codec_realtek hdaudioC1D0:

mono: mono_out=0x0

inputs:

[13.864267] snd_hda_codec_realtek hdaudioC1D0:

Mic=0x19

Internal Mic=0x12

[13.864270] snd_hda_codec_realtek hdaudioC1D0: [

13.916623] input: HD-Audio Generic Mic as /devices/pci0000:00/0000:00:08.1/0000:c3:00.6/sound/card1/input18

[13.916739] input: HD-Audio Generic Headphone as /devices/pci0000:00/0000:00:08.1/0000:c3:00.6/sound/card1/input19

@dmanlfc
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dmanlfc commented Nov 22, 2024

You haven't attached the support file for the latest version I provided as per the issues template...

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