diff --git a/backend/src/main/java/ca/bc/gov/app/service/client/ClientSubmissionService.java b/backend/src/main/java/ca/bc/gov/app/service/client/ClientSubmissionService.java
index f1ea6f5bd9..af03f9747c 100644
--- a/backend/src/main/java/ca/bc/gov/app/service/client/ClientSubmissionService.java
+++ b/backend/src/main/java/ca/bc/gov/app/service/client/ClientSubmissionService.java
@@ -451,22 +451,39 @@ private Flux<SubmissionEntity> loadSubmissions(int page, int size, String[] requ
   private String processRejectionReason(SubmissionApproveRejectDto request) {
 
     StringBuilder stringBuilder = new StringBuilder();
-
-    request
-        .reasons()
-        .forEach(reason -> {
-          if (reason.equalsIgnoreCase("duplicated")) {
-            stringBuilder.append(
-                    "A client that matches your submission already exists with number: ")
-                .append(request.message())
-                .append("< /br>");
-          }
-          if (reason.equalsIgnoreCase("goodstanding")) {
-            stringBuilder.append("Client is not in good standing with BC Registries")
-                .append("< /br>");
-          }
-
-        });
+    String duplicatedReason = "duplicated";
+    String goodStandingReason = "goodstanding";
+    String htmlBlankDiv = "<div>&nbsp;</div>";
+    List<String> reasons = request.reasons();  
+    
+    if (reasons.contains(duplicatedReason) && !reasons.contains(goodStandingReason)) {
+      stringBuilder
+      .append(" already has one. The number is: ")
+      .append(request.message())
+      .append(". Be sure to keep it for your records.");
+    }
+    
+    if (!reasons.contains(duplicatedReason) && reasons.contains(goodStandingReason)) {
+      stringBuilder
+      .append(" is not in good standing with BC Registries.")
+      .append(htmlBlankDiv)
+      .append("<p>Log into your <a href=\"https://www.bcregistry.gov.bc.ca/\">BC Registries</a></p>")
+      .append(htmlBlankDiv)
+      .append("<p>Log into your <a href=\"https://www.bcregistry.gov.bc.ca/\">BC Registries</a> ")
+      .append("account to find out why.</p>");
+    }
+    
+    if (reasons.contains(duplicatedReason) && reasons.contains(goodStandingReason)) {
+      stringBuilder
+      .append(" already has one. The number is: ")
+      .append(request.message())
+      .append(". Be sure to keep it for your records.")
+      .append(htmlBlankDiv)
+      .append("<p>Also, this business is not in good standing with BC Registries.</p>")
+      .append(htmlBlankDiv)
+      .append("<p>Log into your <a href=\"https://www.bcregistry.gov.bc.ca/\">BC Registries</a> ")
+      .append("account to find out why.</p>");
+    }
 
     return stringBuilder.toString();
   }
diff --git a/backend/src/main/resources/db/migration/V4_submission_matching_detail_size.sql b/backend/src/main/resources/db/migration/V4_submission_matching_detail_size.sql
new file mode 100644
index 0000000000..dbbfb3b319
--- /dev/null
+++ b/backend/src/main/resources/db/migration/V4_submission_matching_detail_size.sql
@@ -0,0 +1,2 @@
+ALTER TABLE nrfc.submission_matching_detail 
+ALTER COLUMN confirmed_match_message TYPE varchar(1000);
diff --git a/backend/src/main/resources/templates/rejection.html b/backend/src/main/resources/templates/rejection.html
index 6f0fda40b5..c37c13c949 100644
--- a/backend/src/main/resources/templates/rejection.html
+++ b/backend/src/main/resources/templates/rejection.html
@@ -18,10 +18,9 @@
 		<div>&nbsp;</div>
 
 		<p>
-			Your application for a client number can't go ahead because <b>${business.name}</b>
-			already has one.
+			Your application for a client number can't go ahead because <b>${name}</b>
+			${reason} 
 		</p>
-		<p>The number is ${number}. Be sure to keep it for your records.</p>
 		<div>&nbsp;</div>
 		
 		<p>