Windows 10 spotlight stops working after Bitwarden login (desktop app + firefox addon)

[lukastolfa]

Steps To Reproduce

1. Go to '...'
2. Click on '....'
3. Scroll down to '....'
4. Click on '...'

Expected Result

Windows Spotlight desktop background working as before.

Actual Result

I have setup multiple Windows 10 machines from a sysprep image, all containing bitwarden desktop installed. After the 10th machine I isolated my Windows Spotlight desktop background updating option stopped working just after I logged in the user into the bitwarden app and the firefox addon. Tried with all online solutions about resetting spotlight, it did not work. On the user profiles where the bitwarden app and the firefox addon is just installed (the user uses another password manager) the Windows Spotlight works normally (the shortcut on the desktop "More about this photo" is still there, the background changes...). When the user logs into bitwarden on the next restart the desktop icon disappers and the background stays the same.

After updating the bitwarden app to 2024.12.1 and resetting spotlight again it still does not work.

Screenshots or Videos

No response

Additional Context

What does Bitwarden do when the user logs in to cause Windows Spotlight to stop working?

Operating System

Windows

Operating System Version

No response

Installation method

Direct Download (from bitwarden.com)

Build Version

2024.11.1

Issue Tracking Info

• I understand that work is tracked outside of GitHub. A PR will be linked to this issue should one be opened to address it, but Bitwarden doesn't use fields like "assigned", "milestone", or "project" to track progress.

[bitwarden-bot]

Thank you for reporting this issue! We've added this to our internal tracking system.
ID: PM-16904

[jtodddd]

Hi there,

I am unable to reproduce this issue, it has been escalated for further investigation. If you have more information that can help us, please add it below.

Thanks!

[lukastolfa]

I have still two machines where spotlight is woking normally, where I did not setup Bitwarden yet. What more information could I provide, that could be useful? All Machines are Windows 10 with all the updates installed, joined in AAD. Firefox latest version.

Just now i noticed that on one machine Spotlight stopped working after logging in only in the firefox extension (the desktop app is just installed, not logged in).