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Hosted Fields backspace/delete not working on android #699

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godhand1607 opened this issue Oct 4, 2023 · 1 comment
Open

Hosted Fields backspace/delete not working on android #699

godhand1607 opened this issue Oct 4, 2023 · 1 comment

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@godhand1607
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General information

  • SDK version: 3.92.1
  • Environment: Sandbox and Production
  • App is built with Ionic/Cordova + Angular

Issue description

  • After the user inputs the first 4 digits of the card number and they try to delete/undo it, it doesn't work.
  • Also getting the same behavior on the card expiry field where delete/undo doesn't work when they have entered the month.
  • *Delete/backspace only works on the digits/text they have inputted after the "first set" (first 4 digits of the card number, month on the card expiry)
  • Issue isn't happening on iOS
  • We've also tried upgrading to the latest version but hitting into this error when we're trying to upgrade a version higher than 3.92.1
@jplukarski
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Hey @godhand1607 , thanks for bringing this issue up. I believe your Account Manager has brought this issue to us internally with additional information (code snippets and videos).

We'll keep this issue open for now, but we'll mostly work with your account manager on communications so you don't have to provide more information about your account/integration over public github.

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