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RTMs not being honored #334

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bennyvasquez opened this issue May 25, 2021 · 4 comments
Closed

RTMs not being honored #334

bennyvasquez opened this issue May 25, 2021 · 4 comments

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@bennyvasquez
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As stated here in our OSS Practices, each of our repos should have a stated Response Time Maximums for both Issues and Pull Requests.

Examples can be found on the ones listed below, but it's a widespread problem across a huge number of our repos (eg: outside our primary repos)
https://github.com/chef/mixlib-install/issues
https://github.com/chef/omnibus-toolchain/issues
https://github.com/chef/appbundler/issues
https://github.com/habitat-sh/builder/issues

Unfortunately, for quite some time, these commitments have not been met (even pre-acquisition). We need to assess the viability of these commitments and either ensure we are meeting them, or adjust them for current staffing levels with the expectation that they'll be re-assessed when staffing shifts.

@bennyvasquez bennyvasquez added the Status: Untriaged An issue that has yet to be triaged. label May 25, 2021
@kmf
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kmf commented May 25, 2021

I think that the community should atleast help to assist with tagging of the issues, this could help devs decide what to focus on.

Each repo could have a predefined set of tags people could choose from it could also be helpful if there is predefined severity tags.

This could make triage easier.

@bennyvasquez bennyvasquez added Development Process and removed Status: Untriaged An issue that has yet to be triaged. labels May 25, 2021
@damacus
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damacus commented May 25, 2021

Nice idea @kmf. Thankfully we already have a predefined set of labels. #50 tries to address where that isn't the case.

@Tensibai
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Tensibai commented Jun 3, 2021

I'd gladly help to label issues, but I fail to see how that could be done as github permission model doesn't include such an option for non members of an organization.

A kind of bot reading comments to add labels?

@bennyvasquez
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Closing this as I'm not active in this project anymore and it doesn't look like this is going to get any attention given the delay thus far.

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