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App force closes when I click the Mp4 download option #18

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dongentle2 opened this issue Jul 2, 2019 · 2 comments
Open

App force closes when I click the Mp4 download option #18

dongentle2 opened this issue Jul 2, 2019 · 2 comments
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can’t reproduce investigating Actively working to find a solution for the issue

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@dongentle2
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dongentle2 commented Jul 2, 2019

I have been trying to download videos in mp4 format in the latest update but it keeps crashing whenever I hit the download button.

Describe the bug
The app crashes whenever I try to download a video on Mp4 format. I can stream well but whenever I hit the Mp4 download option, it loads and then crashes.

** Steps To Reproduce**

Launch the app
input the search words ( in my case I wanted to download MGK rap devil)
click on your desired video from the search results.
click download mp4
starts converting and the error shows.

Expected behavior
When I carried out this operation, I expected it to convert and start the download but it kept crashing.

Screen recording
https://youtu.be/ug3jrHT3azM

Test Environment

Device: Infinix Hot 7 Pro
OS: Android 9.0
Software version: Music Downloader version 1.3.11
Logcat
Here is the full Inbuilt android logcat for the period
bugreport-H624EF-PPR1.180610.011-2019-07-02-11-10-31.zip

@dongentle2 dongentle2 changed the title [BUG] App force closes when I click the Mp4 download option App force closes when I click the Mp4 download option Jul 2, 2019
@cioccarellia
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Will check it out, thanks for the catch

@cioccarellia cioccarellia self-assigned this Jul 2, 2019
@cioccarellia cioccarellia added bug Something isn't working investigating Actively working to find a solution for the issue can’t reproduce and removed bug Something isn't working labels Jul 2, 2019
@AGCMP3
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AGCMP3 commented Aug 15, 2019

Same with me, download Mp3 is fine. But mp4 produce an error

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