From df7d5f0accab23abe7efecee54126c92c0e62ffd Mon Sep 17 00:00:00 2001 From: Sven Aas <12150+svenaas@users.noreply.github.com> Date: Thu, 7 Dec 2023 13:55:13 -0500 Subject: [PATCH] Specify Active Users report for Pages/Zendesk monthly sync --- .github/ISSUE_TEMPLATE/pages-3-zendesk-sync.md | 4 ++-- 1 file changed, 2 insertions(+), 2 deletions(-) diff --git a/.github/ISSUE_TEMPLATE/pages-3-zendesk-sync.md b/.github/ISSUE_TEMPLATE/pages-3-zendesk-sync.md index b5fd4cb..292d7fb 100644 --- a/.github/ISSUE_TEMPLATE/pages-3-zendesk-sync.md +++ b/.github/ISSUE_TEMPLATE/pages-3-zendesk-sync.md @@ -14,7 +14,7 @@ Monthly review to make sure cloud.gov Pages users, orgs, and roles are accuratel - In Pages Admin, navigate to the Reports section - View the Organizations report, and download a CSV export -- View the Users report, and download a CSV export +- View the Active Users report, and download a CSV export ## Prepare and import CSV data into Zendesk @@ -32,7 +32,7 @@ Monthly review to make sure cloud.gov Pages users, orgs, and roles are accuratel ### User Import -- Download and Import the Users CSV into Google Sheets for editing purposes +- Download and Import the Active Users CSV into Google Sheets for editing purposes - For "Seperator type" keep it unchanged from "Detect automatically" - Delete the columns "Created" and "Last Signed In" - Delete all of the content in "ID"