GA4 is including admins' behaviour in analytics, which means the analytics aren't representing users real behaviour

[SimonMurphyDI]

Historically, we've tried to remove admins' activities from our web analytics
see here: #1248

But it looks like that's still happening

• see here and here
• https://devinitorg.slack.com/archives/CCG8Y0YJG/p1701948981309249
• https://devinitorg.slack.com/archives/CCG8Y0YJG/p1701435687993679

Please can we amend analytics so we're just looking at external users' behaviour? (Ideally this would also mean sections of the site that are password protected like the board portal and the gates work areas are unincluded)

Thanks!
Simon

[ThatcherK]

@SimonMurphyDI , it looks like we are going to have to exclude internal IPs again

[wakibi]

@ThatcherK, this could be a long shot, but I believe the solution would be somewhere along excluding analytics collected when a user is logged in. It's only admins that log in I suppose. Is that doable? Excluding internal IPs may not be the best option here.

[ThatcherK]

@wakibi let me see if there is another way to do it apart from using IP addresses, perhaps with javascript? otherwise, the current option provided by google analytics is using IP addresses

[ThatcherK]

@SimonMurphyDI this is now done, I added a filter to the report to exclude admins

[wakibi]

@ThatcherK @SimonMurphyDI do we need to close this now? Or you are still testing?

[ThatcherK]

Done on my end