diff --git a/.github/SUPPORT.md b/.github/SUPPORT.md new file mode 100644 index 000000000..eaba28234 --- /dev/null +++ b/.github/SUPPORT.md @@ -0,0 +1,29 @@ +# Getting help with `{parameters}` + +Thanks for using `{parameters}`. Before filing an issue, there are a few places +to explore and pieces to put together to make the process as smooth as possible. + +Start by making a minimal **repr**oducible **ex**ample using the +[reprex](http://reprex.tidyverse.org/) package. If you haven't heard of or used +reprex before, you're in for a treat! Seriously, reprex will make all of your +R-question-asking endeavors easier (which is a pretty insane ROI for the five to +ten minutes it'll take you to learn what it's all about). For additional reprex +pointers, check out the [Get help!](https://www.tidyverse.org/help/) resource +used by the tidyverse team. + +Armed with your reprex, the next step is to figure out where to ask: + + * If it's a question: start with StackOverflow. There are more people there to answer questions. + * If it's a bug: you're in the right place, file an issue. + * If you're not sure: let's [discuss](https://github.com/easystats/parameters/discussions) it and try to figure it out! If your + problem _is_ a bug or a feature request, you can easily return here and + report it. + +Before opening a new issue, be sure to [search issues and pull requests](https://github.com/easystats/parameters/issues) to make sure the +bug hasn't been reported and/or already fixed in the development version. By +default, the search will be pre-populated with `is:issue is:open`. You can +[edit the qualifiers](https://help.github.com/articles/searching-issues-and-pull-requests/) +(e.g. `is:pr`, `is:closed`) as needed. For example, you'd simply +remove `is:open` to search _all_ issues in the repo, open or closed. + +Thanks for your help! \ No newline at end of file