| Feature + | +Description + | +
|---|---|
| Advance Payments | +
+ Ability to handle advanced payments - + platform and Reference implementation in W&S. +Advance Collection integration with W&S + |
+
| API Contracts | +Advance Collection integration with W&S | +
| Infra/Ops Simplification & Enablement | +
+ Infra & Service monitoring v1.0.0 (Prometheus, Alertmanager & + Grafana) +
|
+
| Updated Feature + | +Description + | +
|---|---|
| Baseline version upgrades | +
+
|
+
| UI enhancements | +
+
|
+
| Non-functional enhancements | +
+
|
+
| Module | +File Name | +Action | +Code Change | +
|---|---|---|---|
| W&S | +
+
+ helm/charts/municipal-services/sw-services/values.yaml + |
+
+
+ Removed the following details from values.yml + |
+ scid-format: "SW/[CITY.CODE]/[fy:yyyy-yy]/[SEQ_EGOV_COMMON]"
+ |
+
| + |
+
+ EGOV_IDGEN_SCID_FORMAT + |
+ + | value: {{ index .Values "scid-format" | quote }}
+ |
+
| + | helm/charts/municipal-services/ws-services/values.yaml | +Removed the following details from values.yml | +wcid-format: "WS/[CITY.CODE]/[fy:yyyy-yy]/[SEQ_EGOV_COMMON]"
+ |
+
| + | EGOV_IDGEN_WCID_FORMAT | ++ | value: {{ index .Values "wcid-format" | quote }}
+ |
+
| + |
+
+ helm/environments/<env>.yaml + |
+ Autocreate-new-seq flag must be enabled in IdGen Service of the environment + file | +autocreate-new-seq: "true"
+ |
+
| + |
+
+ helm/environments/qa.yaml + |
+
+
+ change the key from allowed-file-formats: to allowed-file-formats-map + + |
+ + |
| + |
+
+ helm/charts/municipal-services/firenoc-services/values.yaml + |
+
+
+ Added EGOV_DEFAULT_STATE_ID in fire NOC environment file to pick up proper + tenant during search call + |
+ + + + | +
| SMS Notification Service | +helm/charts/core-services/egov-notification-sms/values.yaml | +
+ Added sms.config.map property for SMS changes-Remove the sms.config.map + from the values.yml file +It should move to helm/environments/qa.yaml + + |
+ sms-config-map: "{'User':'$username', 'passwd': '$password', 'sid':'$senderid', 'mobilenumber':'$mobileno', 'message':'$message', 'mtype':'N', 'DR':'N', 'smsservicetype':'singlemsg'}"
+ |
+
| - | |||||
| Deprecated - | -egov-data-uploader | -- | - | - | - |
| - | egov-common-masters | -- | - | - | - |
| - | egov-index-custom-consumer | -- | - | - | - |
| Key Feature + | +Description + | +
|---|---|
| Advance Carry Forward Tax head | +
+
|
+
| Ability to pay more than Bill Amount | +
+
|
+
| Changes in Receipt Format | +
+ Two extra fields are provided in the Common Receipt Format +
|
+
| Changes in Bill Format | +
+ Two extra fields are provided in the Common Bill Format +
|
+
| Key Feature | +Description | +
|---|---|
|
+
+ Cap on the amount entered + |
+
+
+
|
+
|
+
+ Changes in Bill PDF + |
+
+
+
|
+
| Key Features + | +Description + | +
|---|---|
| Citizen options | +
+
|
+
|
+ Employee options +Document Scrutiny + |
+
+
|
+
| Field Inspection | +
+
|
+
| NOC verification | +
+
|
+
| Application approval | +
+
|
+
| Other features | +
+
|
+
| Key Feature + | +Description + | +
|---|---|
| Additional user role added - Provision for the additional role of state + CSR for addressing Public Grievances | +
+
|
+
| Display the exact count of assigned or unassigned complaints in GRO/LME + inbox | +
+
|
+
| Key Feature + | +Description + | +
|---|---|
| License Renewal Application Updates | +
+
|
+
| Renewal Workflow Updates | +
+
|
+
| Calculation Updates | +
+
|
+
| Notification Updates | +
+
|
+
| Reports Updates | +
+
|
+
| Edit Updates | +
+
|
+
| Key Features + | +Description + | +
|---|---|
| Apply for new Water/Sewerage connection | +
+
|
+
| Role-Based Access for Employees | +
+
|
+
| Property Integration | +
+
|
+
| Capture Plumber details | +
+
|
+
| 'How it works' section | +
+
|
+
| My Applications (Citizen) | +
+
|
+
| Employee search screen | +
+
|
+
| Pay application fee | +
+
|
+
| Misc. features | +
+
|
+
| Code + | +Type of Notification + | +Flow + | +Trigger Point + | +Receivers + | +SMS Message + | +In-app notification + | +
|---|---|---|---|---|---|---|
| NC-1 | +Event-based | +Application submitted | +Application Submission | +All Owners + Applicant | +Dear <Owner Name>, You have successfully submitted your application + for a New <Service> Connection. Your Application No. is <Application + number>. Click here to download your application <Application download + link>. For more information, please log in to <mseva URL> or download + <mseva app link>. | +
+ Dear <Owner Name>, You have successfully submitted your application + for a New <Service> Connection. Your Application No. is <Application + number>. +Action Button: Download Application + |
+
| NC-2 | +Event-based | +Application rejected | +DV/JE/AP Rejects Application | +All Owners + Applicant | +Dear <Owner Name>, Your Application <Application number> for + a New <Service> Connection has been rejected. For more details, please + log in to <mseva URL> or download <mseva app link>. | +Dear <Owner Name>, Your Application <Application number> for + a New <Service> Connection has been rejected. Click here for more + details <View History Link> | +
| NC-3 | +Event-based | +Application sent back | +DV/JE/AP sends back Application | +All Owners + Applicant | +Dear <Owner Name>, Your Application <Application number> for + a New <Service> Connection has been sent back. For more details, + please log in to <mseva URL> or download <mseva app link>. | +Dear <Owner Name>, Your Application <Application number> for + a New <Service> Connection has been sent back. Click here for more + details <View History Link> | +
| NC-4 | +Event-based | +DV : Application forwarded | +DV forwards Application | +All Owners + Applicant | +Dear <Owner Name>, Status of your application <Application number> + for a New <Service> Connection has changed to ‘Pending for + field inspection' from 'Pending for document verification’. + For more details, please log in to <mseva URL> or download <mseva + app link>. | +Dear <Owner Name>, Status of your application <Application number> + for a New <Service> Connection has changed to ‘Pending for + field inspection' from 'Pending for document verification’. + To track your application, click on <View History Link> | +
| NC-5 | +Event-based | +JE : Application forwarded | +JE forwards Application | +All Owners + Applicant | +Dear <Owner Name>, Status of your application <Application number> + for a New <Service> Connection has changed to ‘Pending : Approval + for connection' from 'Pending for field inspection’. For + more details, please log in to <mseva URL> or download <mseva + app link>. | +Dear <Owner Name>, Status of your application <Application number> + for a New <Service> Connection has changed to ‘Pending: Approval + for connection' from 'Pending for field inspection’. To + track your application, click on <View History Link> | +
| NC-6 | +Event-based | +AP: Application approves for connection | +Approver approves for Connection | +All Owners + Applicant | +Dear <Owner Name>, Your New <Service> connection against the + application <Application number> has been approved. To make payment + against your application, please click on <payment link> . Log in + to <mseva URL> or download <mseva app link> for more details. | +
+ Dear <Owner Name>, Your New <Service> connection against the + application <Application number> has been approved. To make payment + against your application, please click on PAY NOW. +Action button: PAY NOW + |
+
| NC-7 | +Event-based | +Make Payment | +Citizen/CEMP makes payment | +All Owners + Applicant | +Dear <Owner Name> , Your payment for New <Service> connection + against the application <Application number> has been been successfully + recorded. You can download your receipt using this link <receipt download + link>. For more details, please log in to <mseva URL> or download + <mseva app link>. | +
+ Dear <Owner Name> , Your payment for New <Service> connection + against the application <Application number> has been been successfully + recorded. You can download the receipt by clicking DOWNLOAD RECEIPT +Action button: DOWNLOAD RECEIPT + |
+
| NC-8 | +Event-based | +Connection activation | +CL activates connection | +All Owners + Applicant | +Dear <Owner Name>, Your New <Service> connection against the + application <Application number> has been activated. To check your + connection details, please log in to <mseva URL> or download <mseva + app link>. | +Dear <Owner Name>, Your New <Service> connection against the + application <Application number> has been activated. To check your + connection details, click here <connection details page>. | +
| NC-9 | +Event-based | +Application edited | +DV/JE/AP Edits the Application | +All Owners + Applicant | +Dear <Owner Name>, Your Application <Application number> for + a New <Service> Connection has been edited. For more details, please + log in to <mseva URL> or download <mseva app link>. | +Dear <Owner Name>, Your Application <Application number> for + a New <Service> Connection has been edited. Click here for more details + <View History Link> | +
| Features + | +Capability + | +Priority + | +
|---|---|---|
| Misc features | +
+ Keep the same consumer no. +Enhance flow(Restrict actions) + |
+ P2 | +
| Legacy Data Upload and Management | +Facilitate legacy data upload including connection details and DCB details. + Provision to correct connection details and accounts due to error while + uploading data. | +P1 | +
| Integrated Bill | +
+ Group connections against Property ID +Remittance in Different bank accounts +Generate integrated bills + |
+ P1 | +
| Handling advance payment | +Accepting advance payment | +P1 | +
| Door-step billing and collection | +Edit meter reading. Ability to enable a door to door collection and generating + bills on the spot once meter reading is updated in the system | +P1 | +
| Connection against non-owner | +
+ Title transfer +
|
+ P2 | +
| Block-level due date on bills | +Ability to Define different Due dates at Ward level (within the ULB) | +P1 | +
| Apply flows | +
+ Change of usage +Non metered to metered +Regularizing connection + |
+ P2 | +
| Doc Link + | +Description + | +
|---|---|
| + + | +Apply for a new Water/Sewerage connection | +
| Document Title - | -Description - | -
|---|---|
-
|
- - |
| - - | -- |
| - - | -- |
-
|
- - |
-
|
- - |
| - - | -- |
| - - | -- |
| - - | -- |
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
| - - | -- |
-
|
- - |
| Document Title - | -Description - | -
|---|---|
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
| - - | -- |
| - - | -- |
| - - | -- |
| - - | -- |
| Document Title - | -Description - | -
|---|---|
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
-
|
- - |
| Update | -Description | -
|---|---|
| Advance Payments | -
- Ability to handle advanced payments - platform and Reference implementation - in W&S -Advance Collection integration with W&S - |
-
| Update | -Description | -
|---|---|
| Infra/Ops Simplification & Enablement | -
-
- Infra & Service monitoring v1.0.0 (Prometheus, Alertmanager & - Grafana) -
|
-
| Update | -Description | -
|---|---|
| Baseline version upgrades | -
-
-
|
-
| UI Enhancements | -
-
-
|
-
| Update | -Description | -
|---|---|
| Enhancements | -
-
-
|
-
The _update API is used to update the application information or to forward the application from one state to another.
-In case of stakeholder registration if application reaches last stage - the role depending on the license type is given to the user.
+In the case of the stakeholder registration if the application reaches + the last stage the role depending on the license type is given to the user.
| Citizen pays the applicable fees for miscellaneous services through the - CEs or FEs | +The citizen pays the applicable fees for miscellaneous services through + the CEs or FEs | |
| Counter Employee (CE)
@@ -65,7 +63,7 @@ Refer to the table below to understand the different user roles and the scope of
Download Receipts Print Receipts |
- Field employees also collects miscellaneous payments from the citizens + | Field employees also collect miscellaneous payments from the citizens on the field |
| User Role + | +Scope of Action + | +Role Description + | +
|---|---|---|
| Citizen + | +
+ Search Receipts +Download Receipts +Print Receipts + |
+ The citizen pays the applicable fees for miscellaneous services through + the CEs or FEs | +
| Counter Employee (CE) + | +
+ Process New Collection +Search Receipts +Download Receipts +Print Receipts + |
+ Counter employees collect miscellaneous payments from the citizens online | +
| Field Employee (FE) + | +
+ Process New Collection +Search Receipts +Download Receipts +Print Receipts + |
+ Field employees also collect miscellaneous payments from the citizens + on the field | +
| Complaint Types + | +Complaints Sub-Types + | +
|---|---|
| Streetlights | +
+
|
+
| Garbage | +
+
|
+
| Drains | +
+
|
+
| Water & Sewerage | +
+
|
+
| Property Tax/ House Tax | +
+
|
+
| Roads & Footpaths | +
+
|
+
| Mosquitoes | +
+
|
+
| Animals | +
+
|
+
| Public Toilets | +
+
|
+
| Land Violations | +
+
|
+
| Trees | +
+
|
+
| Open Defecation | +
+
|
+
| Parks | +
+
|
+
| Others | ++ |
| User Role | +Scope of Action | +Role Description | +
|---|---|---|
| Citizen | +
+ Add Property +Search Property +Edit Property +Assess Property +Re-Assess Property +Pay Property Tax +Transfer Property Ownership +Download Receipts/Applications + |
+ Individuals and Community groups | +
| Counter Employee (CE) | +
+ Add Property +Search Property +Edit Property +Assess Property +Re-Assess Property +Pay Property Tax +Transfer Property Ownership +Download Receipts/Applications + |
+ Counter employees who assist citizens register new property details, transfer + ownership of property, pay property tax on their behalf | +
| Document Verifier (DV) | +
+ Verify and forward +Send Back +Edit Application + |
+ Employees responsible for verifying the supporting documents submitted + by citizens for a new property or transfer of ownership of property | +
| Field Inspector (FI) | +
+ Verify and forward +Send Back +Reject +Edit + |
+ Employees who go on to the field (i.e. location of property) and physically + verifies the information provided by the applicant is correct | +
| Approver | +
+ Approve +Send Back +Reject +Cancel + |
+ An employee who has the final authority to approve or reject the property + registration | +
| User Role - | -Scope of Action - | -Role Description - | -
|---|---|---|
| Citizen - | -
- Apply for Trade License -Pay for license -Track status of license -Download payment receipts - |
- Individuals and business entities | -
| Counter Employee (CE) - | -
- Apply for a Trade License -Complete the Payment for Trade License -Keep a track of the status of the Trade License -Download/Print payment receipts, applications, TL certificate - |
- Counter employees who assist citizens and file new trade license applications - or renewal applications on their behalf | -
| Document Verifier (DV) - | -
- Verify and forward -Send Back -Edit - |
- Employees responsible for verifying the supporting documents submitted - by citizens for new trade license or renewal of existing licenses | -
| Field Inspector (FI) - | -
- Verify and forward -Send Back -Reject -Edit - |
- Employees who go on to the field (i.e. location of trade) and physically - verifies the information provided by the applicant is correct, checks safety - precaution followed by the trade owner | -
| Approver - | -
- Approve -Send Back -Reject -Cancel TL - |
- The employee who has the final authority to approve or reject the application | -
| User Role - | -Report Types - | -
|---|---|
| CE - | -
-
|
-
| DV - | -
-
|
-
| FI - | -
-
|
-
| APPROVER - | -
-
|
-
| User Role + | +Scope of Action + | +Role Description + | +
|---|---|---|
| Citizen + | +
+ Apply for Trade License +Pay for license +Track status of license application +Download payment receipts + |
+ Individuals and business entities | +
| Counter Employee (CE) + | +
+ Apply for a Trade License +Complete the Payment for Trade License +Keep a track of the status of the Trade License +Download/Print payment receipts, applications, TL certificate + |
+ Counter employees who assist citizens and file new trade license applications + or renewal applications on their behalf | +
| Document Verifier (DV) + | +
+ Verify and forward +Send Back +Edit + |
+ Employees responsible for verifying the supporting documents submitted + by citizens for new trade license or renewal of existing licenses | +
| Field Inspector (FI) + | +
+ Verify and forward +Send Back +Reject +Edit + |
+ Employees who go on to the field (i.e. location of trade) and physically + verifies the information provided by the applicant is correct, checks safety + precaution followed by the trade owner | +
| Approver + | +
+ Approve +Send Back +Reject +Cancel TL + |
+ The employee who has the final authority to approve or reject the application | +
| Category + | +Topic + | +
|---|---|
| OBPAS Configuration Videos | +
+
|
+
| Trade License Configuration Videos | +
+
|
+