Issue with Missing Sound Notification for Group Calls in Element Desktop

[Ramil2211188]

Hello!

In our workflow, we actively use the Element Desktop app for making calls. We've encountered an issue where, during group calls with 3 people, the sound notification does not play, although the call notification appears in the app. This makes it difficult to notice an incoming call, especially when the app is not in the foreground.

What happens:

For 1-on-1 calls, both the notification and sound alert work correctly.
For group calls with 3 people, the notification appears in the app, but there is no sound alert.
We have checked the sound settings both in the system and in the app, but couldn’t find any obvious issues. It might be related to how the app handles group calls.

We would appreciate any assistance in resolving this issue. If additional information is needed, we are happy to provide it.

Thank you!