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develop.element.io freezes while opening rooms #26090

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bbhtt opened this issue Sep 1, 2023 · 6 comments
Open

develop.element.io freezes while opening rooms #26090

bbhtt opened this issue Sep 1, 2023 · 6 comments
Labels
A-Performance O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Labs

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@bbhtt
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bbhtt commented Sep 1, 2023

Steps to reproduce

Since today, this wasn't happening yesterday

  1. Open develop.element.io
  2. Click on a room, in my case #matrix:matrix.org seems to reliably reproduce the issue
  3. Wait for a bit as it loads the timeline
  4. See that the entire chat timeline freezes and after a while it unfreezes itself

Outcome

What did you expect?

Should not freeze

What happened instead?

Freeze

Operating system

Fedora 39

Browser information

Firefox Nightly 119.0a1 (2023-08-30)

URL for webapp

https://develop.element.io/

Application version

Element version: 1ada110-react-45094bda7c00-js-5ddd453699a3 Olm version: 3.2.14

Homeserver

matrix.org

Will you send logs?

Yes

@bbhtt bbhtt added the T-Defect label Sep 1, 2023
@bbhtt
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bbhtt commented Sep 1, 2023

Logs (change to .tar): rageshake.txt

Profiles:

I can see it happening in Firefox 117 too: https://profiler.firefox.com/public/akz1c3ywxyt22h00jbgnxyk97nxvxr4fgcv1je0/

Element stable seems unaffected.

Screenrecord:

ccef11d646.webm

Sometimes the debug script option appears in Firefox while in freeze which shows this:

c179c19120

@t3chguy t3chguy added A-Performance X-Regression S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely labels Sep 1, 2023
@germain-gg

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@germain-gg germain-gg reopened this Sep 1, 2023
@t3chguy
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t3chguy commented Sep 1, 2023

Regressed by matrix-org/matrix-react-sdk#11475

@t3chguy
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t3chguy commented Sep 1, 2023

Affects users without the labs flag enabled

@andybalaam
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I have attempted to address the most urgent thing, which is that this experimental code accidentally affected everyone. My change for that is: matrix-org/matrix-react-sdk#11513 . When that is merged we can remove the Regression and Release-Blocker tags.

I have asked @charlynguyen to look into fixing the actual problem, and given some more details here: matrix-org/matrix-react-sdk#11475 (comment)

@andybalaam
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matrix-org/matrix-react-sdk#11513 is merged, so this only affects users with the labs flag enabled, so it no longer blocks release.

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Labels
A-Performance O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect Z-Labs
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