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SSS stops syncing; only way to unblock is to kill it #3478

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ara4n opened this issue Nov 4, 2024 · 2 comments
Closed

SSS stops syncing; only way to unblock is to kill it #3478

ara4n opened this issue Nov 4, 2024 · 2 comments
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A-SSS Regression or bug observed when using Simplified Sliding Sync O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Rust This issue needs a Rust SDK change. It must have a link to a Rust SDK issue

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@ara4n
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ara4n commented Nov 4, 2024

Steps to reproduce

Amandine keeps reporting that sync gets stuck and she has to forece-quit the app to unblock it.

See rageshakes.

Outcome

What did you expect?

Reliable sync

What happened instead?

Stuck sync

Your phone model

No response

Operating system version

iOS 18 (and 17)

Application version

747

Homeserver

No response

Will you send logs?

Yes
@ara4n ara4n added the T-Defect label Nov 4, 2024
@Velin92 Velin92 added S-Major Severely degrades major functionality or product features, with no satisfactory workaround O-Occasional Affects or can be seen by some users regularly or most users rarely A-SSS Regression or bug observed when using Simplified Sliding Sync X-Needs-Rust This issue needs a Rust SDK change. It must have a link to a Rust SDK issue labels Nov 4, 2024
This was referenced Nov 4, 2024
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This was referenced Nov 26, 2024
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@ara4n
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ara4n commented Nov 27, 2024

I just had this on my account on build 771. It wouldn't even let me rageshake, despite having good connectivity, until i forcequit.

@pixlwave pixlwave mentioned this issue Nov 27, 2024
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@stefanceriu
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I believe this has been handled by all the fixed linked above. Please reopen if not the case.

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Labels
A-SSS Regression or bug observed when using Simplified Sliding Sync O-Occasional Affects or can be seen by some users regularly or most users rarely S-Major Severely degrades major functionality or product features, with no satisfactory workaround T-Defect X-Needs-Rust This issue needs a Rust SDK change. It must have a link to a Rust SDK issue
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@stefanceriu @ara4n @Velin92