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What would make MagicaVoxel not open? #332

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teknowledgist opened this issue Oct 1, 2024 · 0 comments
Open

What would make MagicaVoxel not open? #332

teknowledgist opened this issue Oct 1, 2024 · 0 comments

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@teknowledgist
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teknowledgist commented Oct 1, 2024

On at least one system, MagicaVoxel just won't run. The cursor spins for a second or two and then dies. The Application log gets an Application Error 1000 event and the error report contains:

Version=1
EventType=BEX64
EventTime=133722727476085472
ReportType=2
Consent=1
UploadTime=133722727479166433
ReportStatus=268435456
ReportIdentifier=862ff583-5e99-4586-99f6-b8af565a1e82
IntegratorReportIdentifier=83b82d20-26d3-4003-88ec-cc0bc3e47962
Wow64Host=34404
NsAppName=MagicaVoxel.exe
AppSessionGuid=0000092c-0001-000c-4060-36b51c14db01
TargetAppId=W:00060c8ca21eba61aaa9f2fc2347adc6c9f30000ffff!0000e07a7c3e5a323396079889f2c8e1210083c75f5c!MagicaVoxel.exe
TargetAppVer=2023//06//14:17:21:03!0!MagicaVoxel.exe
BootId=4294967295
TargetAsId=859
UserImpactVector=48
IsFatal=1
EtwNonCollectReason=1
Response.BucketId=961ff3d67b7695492ceb2b9de67b9813
Response.BucketTable=5
Response.LegacyBucketId=2083807209765705747
Response.type=4
Sig[0].Name=Application Name
Sig[0].Value=MagicaVoxel.exe
Sig[1].Name=Application Version
Sig[1].Value=0.0.0.0
Sig[2].Name=Application Timestamp
Sig[2].Value=6489f6ff
Sig[3].Name=Fault Module Name
Sig[3].Value=StackHash_ac46
Sig[4].Name=Fault Module Version
Sig[4].Value=0.0.0.0
Sig[5].Name=Fault Module Timestamp
Sig[5].Value=00000000
Sig[6].Name=Exception Offset
Sig[6].Value=PCH_A8_FROM_ntdll+0x000000000009E0B4
Sig[7].Name=Exception Code
Sig[7].Value=c0000005
Sig[8].Name=Exception Data
Sig[8].Value=0000000000000008
DynamicSig[1].Name=OS Version
DynamicSig[1].Value=10.0.19045.2.0.0.256.4
DynamicSig[2].Name=Locale ID
DynamicSig[2].Value=1033
DynamicSig[22].Name=Additional Information 1
DynamicSig[22].Value=ac46
DynamicSig[23].Name=Additional Information 2
DynamicSig[23].Value=ac462b2fd07cc853b652b5104a1cf381
DynamicSig[24].Name=Additional Information 3
DynamicSig[24].Value=6e85
DynamicSig[25].Name=Additional Information 4
DynamicSig[25].Value=6e8586bf66a8ef6d7b092d22733921f5
UI[2]=C:\Users\testuser\Desktop\MagicaVoxel-0.99.7.1-win64\MagicaVoxel-0.99.7.1-win64\MagicaVoxel.exe
LoadedModule[0]=C:\Users\testuser\Desktop\MagicaVoxel-0.99.7.1-win64\MagicaVoxel-0.99.7.1-win64\MagicaVoxel.exe
LoadedModule[1]=C:\WINDOWS\SYSTEM32\ntdll.dll
LoadedModule[2]=C:\WINDOWS\System32\KERNEL32.DLL
LoadedModule[3]=C:\WINDOWS\System32\KERNELBASE.dll
LoadedModule[4]=C:\WINDOWS\System32\USER32.dll
LoadedModule[5]=C:\WINDOWS\System32\win32u.dll
LoadedModule[6]=C:\WINDOWS\System32\GDI32.dll
LoadedModule[7]=C:\WINDOWS\SYSTEM32\WINMM.dll
LoadedModule[8]=C:\WINDOWS\System32\gdi32full.dll
LoadedModule[9]=C:\WINDOWS\System32\msvcrt.dll
LoadedModule[10]=C:\WINDOWS\System32\msvcp_win.dll
LoadedModule[11]=C:\WINDOWS\System32\ucrtbase.dll
LoadedModule[12]=C:\WINDOWS\System32\COMDLG32.dll
LoadedModule[13]=C:\WINDOWS\System32\combase.dll
LoadedModule[14]=C:\WINDOWS\System32\RPCRT4.dll
LoadedModule[15]=C:\WINDOWS\System32\shcore.dll
LoadedModule[16]=C:\WINDOWS\System32\SHLWAPI.dll
LoadedModule[17]=C:\WINDOWS\System32\SHELL32.dll
LoadedModule[18]=C:\WINDOWS\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_5.82.19041.4355_none_792ecafd2442822f\COMCTL32.dll
LoadedModule[19]=C:\WINDOWS\SYSTEM32\OPENGL32.dll
LoadedModule[20]=C:\WINDOWS\System32\ADVAPI32.dll
LoadedModule[21]=C:\WINDOWS\System32\sechost.dll
LoadedModule[22]=C:\WINDOWS\System32\bcrypt.dll
LoadedModule[23]=C:\WINDOWS\SYSTEM32\GLU32.dll
LoadedModule[24]=C:\WINDOWS\SYSTEM32\VCOMP140.DLL
LoadedModule[25]=C:\WINDOWS\System32\IMM32.DLL
LoadedModule[26]=C:\WINDOWS\system32\uxtheme.dll
LoadedModule[27]=C:\WINDOWS\System32\MSCTF.dll
LoadedModule[28]=C:\WINDOWS\System32\OLEAUT32.dll
LoadedModule[29]=C:\WINDOWS\SYSTEM32\kernel.appcore.dll
LoadedModule[30]=C:\WINDOWS\System32\bcryptPrimitives.dll
LoadedModule[31]=C:\WINDOWS\System32\clbcatq.dll
State[0].Key=Transport.DoneStage1
State[0].Value=1
OsInfo[0].Key=vermaj
OsInfo[0].Value=10
OsInfo[1].Key=vermin
OsInfo[1].Value=0
OsInfo[2].Key=verbld
OsInfo[2].Value=19045
OsInfo[3].Key=ubr
OsInfo[3].Value=4894
OsInfo[4].Key=versp
OsInfo[4].Value=0
OsInfo[5].Key=arch
OsInfo[5].Value=9
OsInfo[6].Key=lcid
OsInfo[6].Value=1033
OsInfo[7].Key=geoid
OsInfo[7].Value=244
OsInfo[8].Key=sku
OsInfo[8].Value=4
OsInfo[9].Key=domain
OsInfo[9].Value=0
OsInfo[10].Key=prodsuite
OsInfo[10].Value=256
OsInfo[11].Key=ntprodtype
OsInfo[11].Value=1
OsInfo[12].Key=platid
OsInfo[12].Value=10
OsInfo[13].Key=sr
OsInfo[13].Value=0
OsInfo[14].Key=tmsi
OsInfo[14].Value=222868335
OsInfo[15].Key=osinsty
OsInfo[15].Value=3
OsInfo[16].Key=iever
OsInfo[16].Value=11.3636.19041.0-11.0.1000
OsInfo[17].Key=portos
OsInfo[17].Value=0
OsInfo[18].Key=ram
OsInfo[18].Value=6142
OsInfo[19].Key=svolsz
OsInfo[19].Value=59
OsInfo[20].Key=wimbt
OsInfo[20].Value=0
OsInfo[21].Key=blddt
OsInfo[21].Value=191206
OsInfo[22].Key=bldtm
OsInfo[22].Value=1406
OsInfo[23].Key=bldbrch
OsInfo[23].Value=vb_release
OsInfo[24].Key=bldchk
OsInfo[24].Value=0
OsInfo[25].Key=wpvermaj
OsInfo[25].Value=0
OsInfo[26].Key=wpvermin
OsInfo[26].Value=0
OsInfo[27].Key=wpbuildmaj
OsInfo[27].Value=0
OsInfo[28].Key=wpbuildmin
OsInfo[28].Value=0
OsInfo[29].Key=osver
OsInfo[29].Value=10.0.19041.4894.amd64fre.vb_release.191206-1406
OsInfo[30].Key=buildflightid
OsInfo[30].Value=cbfad147-608b-4f5f-8e97-01dae87a2351
OsInfo[31].Key=edition
OsInfo[31].Value=Enterprise
OsInfo[32].Key=ring
OsInfo[32].Value=Retail
OsInfo[33].Key=expid
OsInfo[33].Value=MD:283BAEF,ME:2E30985,ME:2E30A2A,ME:3036FD6,MD:3037091
OsInfo[34].Key=fconid
OsInfo[35].Key=containerid
OsInfo[36].Key=containertype
OsInfo[37].Key=edu
OsInfo[37].Value=0
FriendlyEventName=Stopped working
ConsentKey=BEX64
AppName=MagicaVoxel.exe
AppPath=C:\Users\testuser\Desktop\MagicaVoxel-0.99.7.1-win64\MagicaVoxel-0.99.7.1-win64\MagicaVoxel.exe
NsPartner=windows
NsGroup=windows8
ApplicationIdentity=0A3E6EC2EF17D688C0458302D6D74DAA
MetadataHash=-974001221

VC redist 2010 and 2015 (through current) are installed. This is a clean system with little else installed. Win10 22H2 Enterprise. MagicaVoxel does appear to run OK on some other machines, but what about this one?

Any ideas?

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