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conversation screen shows only loading ! #50

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chiragmevada opened this issue Aug 10, 2020 · 4 comments
Open

conversation screen shows only loading ! #50

chiragmevada opened this issue Aug 10, 2020 · 4 comments

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@chiragmevada
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i am trying to configure freshchat since 5 days and not done yet !
i successfully created user in freshchat but when i trying to open conversation screen it shows only loading , just loading, not also getting any error ! why ?
in your 2nd step for setup "FreshchatMessagingService"need to be added in MainActivity directory but why this class is not there in your repository ?
in short i am not able to implement freshchat in my project due to poor instruction and misleading steps
(i have freshchat id, key, and domain as well)

@fayeed
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fayeed commented Aug 10, 2020

If you are seeing a loading screen that is not a problem with this package, It is most likely from the Freshchat itself or the Freshchat Android package.

On this note let me also make few things clear to you, this is not an official Freshchat Flutter Plugin.

  1. FreshchatMessagingService is not part of the official Freshchat Android package if you think it should be you can create an issue there if you want.
  2. Also if you think there is some problem with the instruction you are welcome to make a PR to correct this.

Also, one more thing, you can just implement this yourself just by using the Freshchat-IOS & Freshchat-Android and Flutters Platform channels.

@nimi0112
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@chiragmevada how did you resolve this ?

@chiragmevada
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chiragmevada commented Nov 26, 2020 via email

@nimi0112
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nimi0112 commented Dec 3, 2020

In my case, I made the domain null and then it worked.

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