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Extension Installation Page not downloading connector #568

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fenneltheloon opened this issue Sep 28, 2024 · 2 comments
Open

Extension Installation Page not downloading connector #568

fenneltheloon opened this issue Sep 28, 2024 · 2 comments
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bug Something isn't working question Further information is requested

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@fenneltheloon
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Description

Extension installation stuck at the connector download, preventing setup from completing and rendering the (very cool) extension useless.

Steps to Reproduce

  1. Install extension from Mozilla add-on page
  2. Agree to the license agreement
  3. Stuck on download page, nothing loads.

Additional Information

No logs because nothing installed, looks like script /setup/install.d219da85.js that's being called install.html does not exist when I look it up in debugger.
{70689D52-965E-4254-A8C0-5697D651741A}

Environment

  • Operating system: Windows 11 Pro
  • System architecture: x86
  • Installation method: Extension from Mozilla Add-on store
  • PWAsForFirefox extension version: 2.12.4
  • PWAsForFirefox native version: N/A
  • PWAsForFirefox runtime version: N/A
  • Firefox version: 130.0.1
@fenneltheloon fenneltheloon added the bug Something isn't working label Sep 28, 2024
@filips123
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Does the script show when you manually open moz-extension://4273b879-34b3-4bbb-9a0a-11a4083089b3/setup/install.d219da85.js? I'm not sure if 4273b879-34b3-4bbb-9a0a-11a4083089b3 part is the same for all users, so you may need to replace it with your ID: When you are on the /setup/install.html page, just replace it with /setup/install.d219da85.js.

You can also try to uninstall the extension and install it again, as maybe the download got corrupted somehow.

@freya-irl
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same issue, except trying to install version 2.12.5, i couldn't get past the second stage.
found closed issue #541 and reinstalled it for local user only (win 10), no other old versions installed.
that fixed it for now

@filips123 filips123 added the question Further information is requested label Oct 23, 2024
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