diff --git a/CHANGELOG.md b/CHANGELOG.md
index 202d53fea..a78348a8b 100644
--- a/CHANGELOG.md
+++ b/CHANGELOG.md
@@ -3,6 +3,7 @@
 ## [10.1.0] IN PROGRESS
 
 * Also support `feesfines` interface version `19.0`. Refs UIU-2960.
+* Disable validation for shadow user. Refs UIU-3000.
 
 ## [10.0.4](https://github.com/folio-org/ui-users/tree/v10.0.4) (2023-11-10)
 [Full Changelog](https://github.com/folio-org/ui-users/compare/v10.0.3...v10.0.4)
diff --git a/src/components/EditSections/EditUserInfo/EditUserInfo.js b/src/components/EditSections/EditUserInfo/EditUserInfo.js
index a78efdd04..b81c5919d 100644
--- a/src/components/EditSections/EditUserInfo/EditUserInfo.js
+++ b/src/components/EditSections/EditUserInfo/EditUserInfo.js
@@ -291,8 +291,7 @@ class EditUserInfo extends React.Component {
                 dataOptions={patronGroupOptions}
                 defaultValue={initialValues.patronGroup}
                 aria-required="true"
-                required
-                disabled={disabled}
+                required={!disabled}
               />
               <OnChange name="patronGroup">
                 {(selectedPatronGroup) => {
diff --git a/src/views/UserEdit/UserEdit.js b/src/views/UserEdit/UserEdit.js
index e885326f9..6698ff9c4 100644
--- a/src/views/UserEdit/UserEdit.js
+++ b/src/views/UserEdit/UserEdit.js
@@ -214,7 +214,7 @@ class UserEdit extends React.Component {
     }
 
     user.personal.addresses = toUserAddresses(user.personal.addresses); // eslint-disable-line no-param-reassign
-    user.personal.email = user.personal.email.trim();
+    user.personal.email = user.personal.email?.trim();
     user.departments = compact(user.departments);
 
     const { proxies, sponsors, permissions, servicePoints, preferredServicePoint } = user;
diff --git a/src/views/UserEdit/UserForm.js b/src/views/UserEdit/UserForm.js
index 648f62022..eb16cf854 100644
--- a/src/views/UserEdit/UserForm.js
+++ b/src/views/UserEdit/UserForm.js
@@ -26,6 +26,7 @@ import {
 import { EditCustomFieldsRecord } from '@folio/stripes/smart-components';
 import stripesFinalForm from '@folio/stripes/final-form';
 
+import { USER_TYPES } from '../../constants';
 import {
   EditUserInfo,
   EditExtendedInfo,
@@ -40,10 +41,11 @@ import getProxySponsorWarning from '../../components/util/getProxySponsorWarning
 import TenantsPermissionsAccordion from './TenantsPermissionsAccordion';
 
 import css from './UserForm.css';
-import { USER_TYPES } from '../../constants';
 
 export function validate(values) {
+  const isShadowUser = values?.type === USER_TYPES.SHADOW;
   const errors = {};
+
   errors.personal = {};
 
   if (!values.personal || !values.personal.lastName) {
@@ -54,11 +56,11 @@ export function validate(values) {
     errors.username = <FormattedMessage id="ui-users.errors.missingRequiredUsername" />;
   }
 
-  if (!values.patronGroup) {
+  if (!isShadowUser && !values.patronGroup) {
     errors.patronGroup = <FormattedMessage id="ui-users.errors.missingRequiredPatronGroup" />;
   }
 
-  if (!values.personal || !values.personal.preferredContactTypeId) {
+  if (!isShadowUser && (!values.personal || !values.personal.preferredContactTypeId)) {
     if (errors.personal) errors.personal.preferredContactTypeId = <FormattedMessage id="ui-users.errors.missingRequiredContactType" />;
     else errors.personal = { preferredContactTypeId: <FormattedMessage id="ui-users.errors.missingRequiredContactType" /> };
   }
diff --git a/src/views/UserEdit/UserForm.test.js b/src/views/UserEdit/UserForm.test.js
index 9548bdfa0..47a948dc8 100644
--- a/src/views/UserEdit/UserForm.test.js
+++ b/src/views/UserEdit/UserForm.test.js
@@ -1,6 +1,8 @@
 import React from 'react';
 import { FormattedMessage } from 'react-intl';
 
+import { USER_TYPES } from '../../constants';
+
 import { validate } from './UserForm';
 
 describe('UserForm', () => {
@@ -43,6 +45,11 @@ describe('UserForm', () => {
         expect(result.personal.preferredContactTypeId).toMatchObject(<FormattedMessage id="ui-users.errors.missingRequiredContactType" />);
       });
 
+      it('not requires personal.preferredContactTypeId for shadow user', () => {
+        const result = validate({ personal: {}, type: USER_TYPES.SHADOW });
+        expect(result.personal.preferredContactTypeId).not.toBeDefined();
+      });
+
       it('requires username when password is present', () => {
         const result = validate({ creds: { password: 'thunder-chicken' } });
         expect(result.username).toMatchObject(<FormattedMessage id="ui-users.errors.missingRequiredUsername" />);
@@ -53,6 +60,11 @@ describe('UserForm', () => {
         expect(result.patronGroup).toMatchObject(<FormattedMessage id="ui-users.errors.missingRequiredPatronGroup" />);
       });
 
+      it('not requires patronGroup for shadow user', () => {
+        const result = validate({ type: USER_TYPES.SHADOW });
+        expect(result.patronGroup).not.toBeDefined();
+      });
+
       it('requires personal.addresses to have an addressType', () => {
         const result = validate({ personal: { addresses: [{ 'monkey': 'bagel' }] } });
         expect(result.personal.addresses[0].addressType).toMatchObject(<FormattedMessage id="ui-users.errors.missingRequiredAddressType" />);