Auth fails because no visitor_global_id in response

[sergey124]

Authentication call from frontend fails in Python app because there's no visitor_global_id in response.

The response from /api/v5/public/orgs/<organization_id>/auth is:

{
  "visitor_id": "???",
  "visitor_secret_id": "???",
  "organization_id": "???",
  "socket_url": "wss://messagerouter.giosg.com/websocket",
  "access_token": "???",
  "expires_at": "2023-02-06T23:35:29.120Z",
  "expires_in": 28800,
  "minimal_bar_version": 2
}

while in the API docs visitor_global_id is present: https://docs.giosg.com/api_reference/giosg_live/giosg_public_http_api/general/

The error is:

Internal Server Error: /api/chats/
Traceback (most recent call last):
File "projects\giosg_sample_app\ext_connectivity_example\chat_app\views.py", line 44, in perform_create
existing_visitor = models.Visitor.objects.get(visitor_name=serializer.validated_data["visitor_name"])
File "Anaconda3\envs\py38\lib\site-packages\django\db\models\manager.py", line 85, in manager_method
return getattr(self.get_queryset(), name)(*args, **kwargs)
File "Anaconda3\envs\py38\lib\site-packages\django\db\models\query.py", line 439, in get
raise self.model.DoesNotExist(
chat_app.models.Visitor.DoesNotExist: Visitor matching query does not exist.

During handling of the above exception, another exception occurred:

Traceback (most recent call last):
File "Anaconda3\envs\py38\lib\site-packages\django\core\handlers\exception.py", line 47, in inner
response = get_response(request)
File "Anaconda3\envs\py38\lib\site-packages\django\core\handlers\base.py", line 181, in _get_response
response = wrapped_callback(request, *callback_args, **callback_kwargs)
File "Anaconda3\envs\py38\lib\site-packages\django\views\decorators\csrf.py", line 54, in wrapped_view
return view_func(*args, **kwargs)
File "Anaconda3\envs\py38\lib\site-packages\rest_framework\viewsets.py", line 125, in view
return self.dispatch(request, *args, **kwargs)
File "Anaconda3\envs\py38\lib\site-packages\rest_framework\views.py", line 509, in dispatch
response = self.handle_exception(exc)
File "Anaconda3\envs\py38\lib\site-packages\rest_framework\views.py", line 469, in handle_exception
self.raise_uncaught_exception(exc)
File "Anaconda3\envs\py38\lib\site-packages\rest_framework\views.py", line 480, in raise_uncaught_exception
raise exc
File "Anaconda3\envs\py38\lib\site-packages\rest_framework\views.py", line 506, in dispatch
response = handler(request, *args, **kwargs)
File "projects\giosg_sample_app\ext_connectivity_example\chat_app\views.py", line 38, in create
self.perform_create(serializer)
File "projects\giosg_sample_app\ext_connectivity_example\chat_app\views.py", line 59, in perform_create
giosg_visitor_global_id=visitor["visitor_global_id"],
KeyError: 'visitor_global_id'

I hotfixed it by adding a line

visitor["visitor_global_id"] = visitor["visitor_secret_id"]

in ext_connectivity_example/chat_app/views.py after

visitor = api.create_giosg_visitor(settings.GIOSG_ORGANIZATION_ID, settings.GIOSG_ROOM_ID)

[sergey124]

As it's the most up-to-date sample app, maybe it would be possible to check if the code or API documentation corresponds to the actual server response.
@ariniinimaki @mentholi