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Fan chart not displayed in Safari #452

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luxmentis opened this issue Jun 17, 2024 · 5 comments
Open

Fan chart not displayed in Safari #452

luxmentis opened this issue Jun 17, 2024 · 5 comments

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@luxmentis
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The fan chart does not display at all in Safari. It looks like some loading happens but there's just whitespace where the chart should be.

  • broken in Safari on both Mac and iOS (latest OS and Safari versions; no betas, no extensions, content blockers disabled)
  • other charts (ancestor tree etc) are fine
  • for the same data a fan chart is shown fine in Chromium
  • tried on both the demo site and a self-hosted instance
  • a quick look with web inspector shows that a relevant html component does seem to be present

Being the primary browser on both Mac and iPhone, I'd think Safari support would be essential.

@DavidMStraub
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Can somebody confirm if the fan chart has ever been working on Safari? I'm surprised this didn't come up before.

In any case, please provide more details about the error, I don't have 🍏 devices.

@luxmentis
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I'm a brand new user, so I can't comment on the past.

Apart from the above description I'm not sure what else I could add, apart from that I checked the web console for errors and didn't see any. Adding a screenshot (of whitespace!) for clarity. Let me know if anything else would be helpful.

Screenshot 2024-06-17 at 5 50 25 PM

@DavidMStraub DavidMStraub added the question Further information is requested label Jun 28, 2024
@GaryGriffin
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I have an M3 Mac (MacOS 14.5) and went to the demo site (user = member) using Safari. I ran the Reports --> Fan Chart and used the default settings. It generated a PDF file (attached).

file.pdf

If there is some other test you need, let me know. I never use Safari (I am a Brave user) and have no special Safari config settings.

Gary

@DavidMStraub
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@DavidMStraub DavidMStraub added bug Something isn't working and removed question Further information is requested labels Jun 29, 2024
@DavidMStraub
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@DavidMStraub DavidMStraub removed the bug Something isn't working label Nov 26, 2024
@DavidMStraub DavidMStraub moved this to High Priority in Gramps Web Roadmap Dec 8, 2024
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