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[Issue]: Netclient / installer is flagged as mailcious application #2920

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ashweb1 opened this issue May 2, 2024 · 4 comments
Open
1 task done

[Issue]: Netclient / installer is flagged as mailcious application #2920

ashweb1 opened this issue May 2, 2024 · 4 comments
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@ashweb1
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ashweb1 commented May 2, 2024

What happened?

When installing Netclient Eset Endpoint Security flags netclient as follows:

02/05/2024 17:38:55;Real-time file system protection;file;C:\Program Files (x86)\Netclient\netclient.exe;a variant of Win32/Packed.GoLang_AGen.AA suspicious application;cleaned by deleting;NT AUTHORITY\SYSTEM;Event occurred on a new file created by the application: C:\Windows\System32\msiexec.exe (32B8B2E3B3ECD8E194ACE65A5E5052C326D7CCAA).;F8D486788905A808B99948918CB4719236DA2339;17/04/2024 15:08:24

Version

v0.24.0

What OS are you using?

Windows

Relevant log output

No response

Contributing guidelines

  • Yes, I did.
@ashweb1 ashweb1 added the bug Something isn't working label May 2, 2024
@theguy951357
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did you use the msi installer or the exe bundle?

@ashweb1
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ashweb1 commented May 2, 2024

I used the MSI bundle netclient_x86.msi

2024-05-02 19_14_42- Issue _ Netclient _ installer is flagged as mailcious application · Issue #2920

@theguy951357
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ok. thank you. I am going to look into it.

@theguy951357
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so it looks like this is something we need to reach out to ESET about. in the meantime, you can open your ESET and navigate to tools -> Quarantine. you should be able to find C:\Program Files (x86)\Netclient\netclient.exe in there. right click on it and select "restore and exclude from scanning" that should put it back and Netclient should function normally.

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