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311 Research Home
Brian Monroe edited this page Oct 10, 2024
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8 revisions
| Name of Research Project | Objective | Timeline & Status | Plan | Script |
|---|---|---|---|---|
| Comparative Analysis | Compare 311data.org with similar public data dashboards for iteration insights. | April-June 2023. Complete. | - | - |
| Moderated Usability Study #1 | Identify key usability pain points before 311data.org launch. | Oct 2023-Jan 2024. Complete. | - | - |
| Moderated Usability Study #2 | Test the usability of 311data.org website iteration to examine whether the issues identified in Moderated Usability Study #1 were fixed or not. | May-Aug 2024. Complete. | - | - |
| User Interviews (Neighborhood Council Members) | Understand what Neighborhood Council (NC) members would find useful about a tool that visualizes 311-data user requests. Understand what value NC members might get from an online 311 data tool for more generally. | Oct 2023 - ? . Interviews held Oct 2023, formal analysis de-prioritized until initial product launch. | - | - |
| Moderated Demo Session | Explore how data scientists specifically might make use of a current or future version of the 311-data tool (after seeing the most recent iteration of our tool). Identify unimplemented features they might get use out of. | June 2024 - ?. Demo completed June 2024, analysis de-prioritized until product launch. | - | - |