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Improve content on About Us page #1366

Open
4 of 8 tasks
Tracked by #1365
emmathrash opened this issue Apr 26, 2024 · 27 comments
Open
4 of 8 tasks
Tracked by #1365

Improve content on About Us page #1366

emmathrash opened this issue Apr 26, 2024 · 27 comments
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issue level I: request Smallest type of issue; Typically can be completed by one person p-feature: About Us https://expungeassist.org/about-us priority: medium role: UX content writing size: 3pt Can be done in 13-18 hours Status: Update Requested

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@emmathrash
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emmathrash commented Apr 26, 2024

Overview

The About Us Page needs a content update to make sure it follows the new voice and tone guidelines. There also needs to be a collaboration established with research to make sure any legal information or descriptions of the process are accurate and specific to CA.

Action Items

  • Check off tasks as they are completed
  • Link all resources and write updates in the resource/note section below
  • Update any content about expungement, record clearance and facts to be accurate and specific to CA
  • Update content on the rest of the page under new V&T guidelines
  • Present to content team for feedback
  • Feedback session with UXR
  • Iterate
  • Hand off to design team

Resources/Notes

@emmathrash emmathrash added priority: medium draft Not yet ready to be worked on role: UX content writing p-feature: About Us https://expungeassist.org/about-us size: 3pt Can be done in 13-18 hours issue level I: request Smallest type of issue; Typically can be completed by one person labels Apr 26, 2024
@emmathrash emmathrash added this to the Stakeholder Review 2.0 milestone Apr 26, 2024
@emmathrash emmathrash changed the title (draft) About Us Page Redesign Content (draft) improve content on About Us page Apr 26, 2024
@emmathrash emmathrash changed the title (draft) improve content on About Us page (draft) Improve content on About Us page Apr 26, 2024
@emmathrash emmathrash changed the title (draft) Improve content on About Us page Improve content on About Us page May 3, 2024
@emmathrash emmathrash added ready for content lead and removed draft Not yet ready to be worked on labels May 3, 2024
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github-actions bot commented May 3, 2024

Hey @cherylcline! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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github-actions bot commented Jun 9, 2024

Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

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github-actions bot commented Jul 5, 2024

Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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github-actions bot commented Aug 8, 2024

Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

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Time for an update! Please comment the following update:
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**Blockers:** Anything preventing you from finishing?

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Time for an update! Please comment the following update:
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**Blockers:** Anything preventing you from finishing?

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github-actions bot commented Sep 4, 2024

Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
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**Blockers:** Anything preventing you from finishing?

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
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@anitadesigns
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UXD issue is #1366 where I left comment : Onwubu worked on this issue for a bit and reformatted the layout. @jyehllow and I will review it to ensure it is consistent with the rest of the website's design. We will then hand it over to Dev.

Content shared that they made quick fixes to the copy for now and then will return to it at a later time

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Hey @cherylcline! Thanks again for taking this issue.

Time for an update! Please comment the following update:
**Progress:** What's the status of the project? What have you done and what still needs to be done?
**Estimated Time to Completion (ETC):** When do you estimate to be finished?
**Blockers:** Anything preventing you from finishing?

Thanks again!

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Hey @cherylcline! Thanks for taking this issue.

To help keep everyone in the loop, please comment your Estimated Time to Completion (ETC) below!

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Hey @SamHyler! Thanks for taking this issue.

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@SamHyler SamHyler self-assigned this Nov 4, 2024
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@SamHyler
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SamHyler commented Nov 4, 2024

Quick fixes were not added, so I went back through to check where they were and have added them to the design updates. Cheryl wrote this copy as the solution previously, and have now added it into the new redesign:

Why expungement matters
-1 in 3 people in America have a criminal record.
-Black people are disproportionally convicted of low-level, nonviolent crimes.
-In California, 227,650 marijuana convictions were eligible for record clearance (expungement). 94% of those convictions were cleared between 2019 and 2023. Source: Department of Justice.

Will loop in UXR to check any accuracies
Changed record clearance to expungement in header

@SamHyler
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SamHyler commented Nov 4, 2024

@raeraeicky @sylvia-nam

Above is the finalized text for the about page section "Why expungement matters." Wanted to loop in UXR for a check.
Is there anything legally inaccurate? Is there anything that can can be construed as legal advice?

Thank you!

@SamHyler
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SamHyler commented Nov 4, 2024

The Partner with us section also had changes, namely these to the body text (have been added to the design frames):

We are seeking partnerships with clinics and organizations focused on criminal-justice reform. Partnership means, in part, that Expunge Assist would tailor this product to the needs of your organization and clients, free of charge.


Contact us to learn more.

@sylvia-nam
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@SamHyler
I made comments and have a proposed revision is in this doc. I ran the document by @raeraeicky @saraisabelcf during our research meeting today, and they okayed it.

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Labels
issue level I: request Smallest type of issue; Typically can be completed by one person p-feature: About Us https://expungeassist.org/about-us priority: medium role: UX content writing size: 3pt Can be done in 13-18 hours Status: Update Requested
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