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Cancellation upsell offer #183

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jace opened this issue Oct 26, 2017 · 0 comments
Open

Cancellation upsell offer #183

jace opened this issue Oct 26, 2017 · 0 comments

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@jace
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jace commented Oct 26, 2017

Related to #182: during cancellation, users should be offered a transfer instead of a cancellation, perhaps with a cashback offer to match any referral incentives (like the typical 10% channel discount).

  1. The cashback can only be availed once.
  2. The ticket cannot be transferred any further.
  3. If still cancelled later, only the balance is refunded.
  4. "Transfer" here is a transfer of assignee, not a transfer of the order itself.
  5. Since assignees can be freely re-assigned, this effectively locks the assignment, similar to what happens in the final hours before the event.
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