diff --git a/elements/hax-body/lib/hax-store.js b/elements/hax-body/lib/hax-store.js
index d60944aa92..98d75b442c 100644
--- a/elements/hax-body/lib/hax-store.js
+++ b/elements/hax-body/lib/hax-store.js
@@ -2335,7 +2335,7 @@ What did you want merlin to do?
       var title = `[${type}] User report from HAX daemon`;
       body = `Location: ${globalThis.location.href}
 Browser: ${navigator.userAgent}
-OS: ${navigator.userAgentData.platform} - ${navigator.deviceMemory}GB RAM - ${navigator.hardwareConcurrency} cores
+OS: ${this.getOperatingSystem()} - ${navigator.deviceMemory}GB RAM - ${navigator.hardwareConcurrency} cores
 Screen: ${globalThis.screen.width}x${globalThis.screen.height}
 Window size: ${globalThis.innerWidth}x${globalThis.innerHeight}
 `;
@@ -2364,6 +2364,31 @@ Window size: ${globalThis.innerWidth}x${globalThis.innerHeight}
     );
   }
 
+  /**
+   * @description - Gets operating system from browser navigator
+   * @returns {string} - The operating system either from userAgentData (if supported) with userAgent as back up
+   */
+  getOperatingSystem() {
+    if (navigator.userAgentData && navigator.userAgentData.platform) {
+      return navigator.userAgentData.platform;
+    } else {
+      const USER_AGENT = navigator.userAgent.toLowerCase();
+      if (USER_AGENT.includes('windows')) {
+        return 'Windows';
+      } else if (USER_AGENT.includes('iphone')) {
+        return 'iOS';
+      } else if (USER_AGENT.includes('mac os')) {
+        return 'macOS';
+      } else if (USER_AGENT.includes('linux')) {
+        return 'Linux';
+      } else if (USER_AGENT.includes('android')) {
+        return 'Android';
+      } else {
+        return 'Unknown';
+      }
+    }
+  }
+
   async _richTextEditorPromptOpen(e) {
     if (e.detail.element && e.detail.element.gizmo.tag) {
       const fakeNode = globalThis.document.createElement(
@@ -2427,7 +2452,7 @@ Window size: ${globalThis.innerWidth}x${globalThis.innerHeight}
         setTimeout(() => {
           globalThis.HaxStore.requestAvailability().setHaxProperties(globalThis.customElements.get('instruction-card').haxProperties, 'instruction-card');
         }, 1000);
-      }); 
+      });
     });
    */
   _buildPrimitiveDefinitions() {