Skip to content
New issue

Have a question about this project? Sign up for a free GitHub account to open an issue and contact its maintainers and the community.

By clicking “Sign up for GitHub”, you agree to our terms of service and privacy statement. We’ll occasionally send you account related emails.

Already on GitHub? Sign in to your account

hq-agent failed to sent data the hyperic agent #17

Open
dhrsong opened this issue Oct 6, 2016 · 1 comment
Open

hq-agent failed to sent data the hyperic agent #17

dhrsong opened this issue Oct 6, 2016 · 1 comment

Comments

@dhrsong
Copy link

dhrsong commented Oct 6, 2016

Version: hyperic-hq-agent-5.0.0

We have 5 pairs of different linux boxes. Each pair has the hq-agent 5.0 installed one one box and the hyperic server running on the other box. I noticed one of the hyperic-servers has no metric data displayed. I suspected its HQ-agent did not send any data to the hyperic server. After checking the hyperic log, I saw the following exceptions were thrown:
image.

I tried to some steps to see if I could get HQ-agent to work normally again:

  1. restart the HQ-agent service
  2. restart the linux box that runs HQ-agent.
  3. delete the files form the hyperic-hq-agent-5.0.0/data folder
    The error still exists after I tried the each step above. I don't have the reproduce steps. Would you provide any clue what might cause the errors?
@scottmf
Copy link
Contributor

scottmf commented Oct 6, 2016

Hi,
Your best bet is reinitializing the agent. Looks like the your local store was over run or corrupted somehow.

  1. stop the agent
  2. remove the data dir (rm -rf /path/to/agent-xxx/data/)
  3. start the agent

Sign up for free to join this conversation on GitHub. Already have an account? Sign in to comment
Labels
None yet
Projects
None yet
Development

No branches or pull requests

2 participants