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INSTALL.md

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ICTCRM Installation guide

Install the useful packages

    dnf install -y wget nano rsync sysstat htop glances

Install additional necessary packages

    dnf install -y unzip httpd mariadb mariadb-server php php-mysqli php-gd php-xml php-mbstring php-pecl-zip php-imap php-pear-Net-Curl ImageMagick policycoreutils-python-utils

Download the source code from

    git clone https://github.com/ictinnovations/ictcrm.git

Download it and place it inside the /var/www/html

    mv ictcrm /var/www/html

Set ownership

    chown -R apache:apache /var/www/html/ictcrm/

Set read/write permissions

    chmod -R 755 /var/www/html/ictcrm/
    chmod -R 775 /var/www/html/ictcrm/cache
    chmod -R 775 /var/www/html/ictcrm/custom
    chmod -R 775 /var/www/html/ictcrm/modules
    chmod -R 775 /var/www/html/ictcrm/themes
    chmod -R 775 /var/www/html/ictcrm/data
    chmod -R 775 /var/www/html/ictcrm/upload
    chmod 775 /var/www/html/ictcrm/config_override.php

Open the firewall for http

    firewall-cmd --zone=public --add-port=http/tcp --permanent
    firewall-cmd --reload

Start the mariadb and set to start on boot

    systemctl start mariadb
    systemctl enable mariadb

Create a database for ICTCRM and a user to access it.

    mysql -e "CREATE DATABASE ictcrm;"
    mysql -e "CREATE USER 'icrmuser'@'localhost' IDENTIFIED BY 'icrmuserpassword';"
    mysql -e "GRANT ALL ON ictcrm.* TO 'icrmuser'@'localhost';"
    mysql -e "FLUSH PRIVILEGES;"

Secure mariadb. These commands do what mysql_secure_installation does interactively

    mysql -e "UPDATE mysql.user SET Password=PASSWORD('somesecurepassword') WHERE User='root';"
    mysql -e "DELETE FROM mysql.user WHERE User='root' AND Host NOT IN ('localhost', '127.0.0.1', '::1');"
    mysql -e "DELETE FROM mysql.user WHERE User='';"
    mysql -e "DROP DATABASE test;"
    mysql -e "FLUSH PRIVILEGES;"

Tell SELinux to let it send mail and talk on the network

    setsebool -P httpd_can_sendmail 1
    setsebool -P httpd_can_network_connect 1

Tell SELinux that these directories need to write

    semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/html/ictcrm/cache(/.*)?"
    restorecon -R /var/www/html/ictcrm/cache
    semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/html/ictcrm/custom(/.*)?"
    restorecon -R /var/www/html/ictcrm/custom
    semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/html/ictcrm/modules(/.*)?"
    restorecon -R /var/www/html/ictcrm/modules
    semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/html/ictcrm/themes(/.*)?"
    restorecon -R /var/www/html/ictcrm/themes
    semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/html/ictcrm/data(/.*)?"
    restorecon -R /var/www/html/ictcrm/data
    semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/html/ictcrm/upload(/.*)?"
    restorecon -R /var/www/html/ictcrm/upload
    semanage fcontext -a -t httpd_sys_rw_content_t "/var/www/html/ictcrm/config_override.php"
    restorecon -R /var/www/html/ictcrm/config_override.php

Edit /etc/php.ini to have the following settings

    sed -i -e 's/post_max_size = 8M/post_max_size = 60M/' /etc/php.ini
    sed -i -e 's/upload_max_filesize = 2M/upload_max_filesize = 60M/' /etc/php.ini
    sed -i -e 's/max_input_time = 60/max_input_time = 300/' /etc/php.ini
    sed -i -e 's/memory_limit = 128M/memory_limit = 256M/' /etc/php.ini

Create an Apache virtual host file

    cat > /etc/httpd/conf.d/ictcrm.conf << EOF
    LoadModule rewrite_module modules/mod_rewrite.so

    <VirtualHost *:80>
    ServerAdmin webmaster@localhost
        <Directory /var/www/html/ictcrm>
            Allow From All
            AllowOverride All
            Options +Indexes
       </Directory>
       DocumentRoot /var/www/html/ictcrm
       ServerName crm.domain.com
           ErrorLog /var/log/httpd/ictcrm.error.log
           CustomLog /var/log/access.log combined
    </VirtualHost>
    EOF

Restart Apache and enable for reboot.

    systemctl restart httpd
    systemctl enable httpd

Disbale SELinux temporarily.

    setenforce 0

Open the modules/Campaigns/language/en_us.lang.php file and find the following lines

    LBL_EMAIL_HREF => 'http://ictdialeripaddress/#/pages/campaigns/campaigns/sendemail/new',
    LBL_VOICE_HREF => 'http://ictdialeripaddress/#/pages/campaigns/campaigns/voicemessage/new',
    LBL_FAX_HREF => 'http://ictdialeripaddress/#/pages/campaigns/campaigns/sendfax/new',
    LBL_SMS_HREF => 'http://ictdialeripaddress/#/pages/campaigns/campaigns/sendsms/new'

Here replace the ictdialeripaddress with IP address of the server on which ICTDialer is running.

Now visit your IP Address your_ip_address/install.php and you will see the following screen:

Accept the license and click the Next button.



After accepting the license following screen will be displayed. Here it will check the environment and will see that the required modules are writeable and will display the errors.





If this page does not display any error, click the Next button. Here it will show you the following system environment.





Check the configuration and click the Next button. Next, setup the database configuration





Enter all of the required fields and than click the Next button. Here it will check the database configuration and will make sure they are correct and than after verifying it will create the ICTCRM default data configuration and following screen will be displayed





Here click the Next button and you will be redirected to the ICTCRM login page.





Congratulations ICTCRM is successfully installed. Login by providing the username and password and start using ICTCRM.