Logitech MX Master 3 causes crash

[aracelym210]

I use a MX Master 3, and whenever I use the back/ forward side buttons, VirtualBuddy crashes, including any VMs I'm currently running 😢. I try to remember to not use the buttons, but it's kind of a hard habit to break.

I'm on the latest version, 1.3 Beta 1. Is there a way for me just install a previous version and not need to go through the process of remaking the VMs I've already created?

[ayongbannayan]

I have the same issue with version 1.2.2 running MacOS Host/Guest 13.4.1 (c). Unfortunately it's the exact same issue for me when running virtuals through parallels. So likely an issue with apples virtualization and not VirtualBuddy.

[insidegui]

@aracelym210 @ayongbannayan If either of you can share a crash report, I can look into it. Perhaps there's a workaround we could apply.

I do have an MX Master 3 that I use for testing AirBuddy, I'll see if I can do a test with it next week.

[ayongbannayan]

This occurred when the guest was in full screen, not fully loaded and I used the back button on my mouse (Razer Naga Pro)

Crash Report

-------------------------------------
Translated Report (Full Report Below)
-------------------------------------

Process:               VirtualBuddy [3432]
Path:                  /Applications/VirtualBuddy.app/Contents/MacOS/VirtualBuddy
Identifier:            codes.rambo.VirtualBuddy
Version:               1.2.2 (10)
Code Type:             ARM-64 (Native)
Parent Process:        launchd [1]
User ID:               503

Date/Time:             2023-07-29 08:47:16.8878 -0400
OS Version:            macOS 13.4.1 (22F770820d)
Report Version:        12
Anonymous UUID:        EE55892C-60FB-9320-A5A6-41E92AB6B7A8


Time Awake Since Boot: 33000 seconds

System Integrity Protection: enabled

Crashed Thread:        0  Dispatch queue: com.apple.main-thread

Exception Type:        EXC_BREAKPOINT (SIGTRAP)
Exception Codes:       0x0000000000000001, 0x00000001f0b8e100

Termination Reason:    Namespace SIGNAL, Code 5 Trace/BPT trap: 5
Terminating Process:   exc handler [3432]

Application Specific Information:
assertion failed


Thread 0 Crashed::  Dispatch queue: com.apple.main-thread
0   Virtualization                	       0x1f0b8e100 Base::assertion_trap() + 56
1   Virtualization                	       0x1f0aa71f8 -[_VZScreenCoordinatePointerEvent initWithEvent:view:] + 380
2   Virtualization                	       0x1f0b2e910 -[VZVirtualMachineView sendPointerEventToVirtualMachine:] + 216
3   Virtualization                	       0x1f0b2f104 -[VZVirtualMachineView otherMouseDown:] + 108
4   AppKit                        	       0x188fd69ec forwardMethod + 252
5   AppKit                        	       0x189685030 _routeOtherMouseDownEvent + 248
6   AppKit                        	       0x188f67060 -[NSWindow(NSEventRouting) _reallySendEvent:isDelayedEvent:] + 708
7   AppKit                        	       0x188f66bc8 -[NSWindow(NSEventRouting) sendEvent:] + 284
8   AppKit                        	       0x188f65f0c -[NSApplication(NSEvent) sendEvent:] + 1556
9   AppKit                        	       0x1891b5fc4 -[NSApplication _handleEvent:] + 60
10  AppKit                        	       0x188e2d368 -[NSApplication run] + 500
11  AppKit                        	       0x188e04794 NSApplicationMain + 880
12  SwiftUI                       	       0x1adedb6b8 0x1ade40000 + 636600
13  SwiftUI                       	       0x1af03c5ac 0x1ade40000 + 18859436
14  SwiftUI                       	       0x1ae8bcc48 0x1ade40000 + 10996808
15  VirtualBuddy                  	       0x100f5c140 0x100f58000 + 16704
16  dyld                          	       0x1857e3f28 start + 2236

Thread 1:
0   libsystem_pthread.dylib       	       0x185b36d8c start_wqthread + 0

Thread 2:: com.apple.NSEventThread
0   libsystem_kernel.dylib        	       0x185afbf14 mach_msg2_trap + 8
1   libsystem_kernel.dylib        	       0x185b0e240 mach_msg2_internal + 80
2   libsystem_kernel.dylib        	       0x185b04b78 mach_msg_overwrite + 604
3   libsystem_kernel.dylib        	       0x185afc290 mach_msg + 24
4   CoreFoundation                	       0x185c1a7e4 __CFRunLoopServiceMachPort + 160
5   CoreFoundation                	       0x185c190c4 __CFRunLoopRun + 1208
6   CoreFoundation                	       0x185c184b8 CFRunLoopRunSpecific + 612
7   AppKit                        	       0x188f64334 _NSEventThread + 172
8   libsystem_pthread.dylib       	       0x185b3bfa8 _pthread_start + 148
9   libsystem_pthread.dylib       	       0x185b36da0 thread_start + 8

Thread 3:: com.apple.CFSocket.private
0   libsystem_kernel.dylib        	       0x185b06ff0 __select + 8
1   CoreFoundation                	       0x185c4416c __CFSocketManager + 636
2   libsystem_pthread.dylib       	       0x185b3bfa8 _pthread_start + 148
3   libsystem_pthread.dylib       	       0x185b36da0 thread_start + 8

Thread 4:
0   libsystem_pthread.dylib       	       0x185b36d8c start_wqthread + 0

Thread 5:
0   libsystem_pthread.dylib       	       0x185b36d8c start_wqthread + 0

Thread 6:
0   libsystem_pthread.dylib       	       0x185b36d8c start_wqthread + 0

Thread 7:
0   libsystem_pthread.dylib       	       0x185b36d8c start_wqthread + 0


Thread 0 crashed with ARM Thread State (64-bit):
    x0: 0x0000000000000000   x1: 0x0000000000000000   x2: 0x0000000000000000   x3: 0x0000000000000000
    x4: 0x0000000000000000   x5: 0x0000000000000000   x6: 0x0000000000000000   x7: 0x0000000000000000
    x8: 0x21a063710b0c0025   x9: 0x21a063710b0c0025  x10: 0x0000000000000025  x11: 0x0000000000000001
   x12: 0x000000016eea70d2  x13: 0x0000000000000000  x14: 0x0000000100f694a5  x15: 0x00000001e0b30d80
   x16: 0xfffffffffffffff4  x17: 0x00000001e5639ab8  x18: 0x0000000000000000  x19: 0x00000001f0bac6cf
   x20: 0x000000011d7ccfd0  x21: 0x0000600002410b00  x22: 0x00000001d547b026  x23: 0x000000011d7c3e90
   x24: 0x0000000220185000  x25: 0x0000000000000102  x26: 0x00000001de2ad000  x27: 0x0000000000000104
   x28: 0x000000002bd80025   fp: 0x000000016eea7300   lr: 0x765c8001f0b8e100
    sp: 0x000000016eea72d0   pc: 0x00000001f0b8e100 cpsr: 0x60001000
   far: 0x0000000103508000  esr: 0xf2000001 (Breakpoint) brk 1

Binary Images:
       0x100f58000 -        0x100f5ffff codes.rambo.VirtualBuddy (1.2.2) <92783e59-ca68-3d19-8f69-f33078a9862b> /Applications/VirtualBuddy.app/Contents/MacOS/VirtualBuddy
       0x101104000 -        0x1011cffff codes.rambo.VirtualUI (1.2.2) <175bde5c-9e93-3780-8ac1-f7ca0fe85432> /Applications/VirtualBuddy.app/Contents/Frameworks/VirtualUI.framework/Versions/A/VirtualUI
       0x101254000 -        0x1012a7fff org.sparkle-project.Sparkle (2.1.0) <e31c20b8-205c-398e-97d3-833e34bfd904> /Applications/VirtualBuddy.app/Contents/Frameworks/Sparkle.framework/Versions/B/Sparkle
       0x1012f8000 -        0x101367fff codes.rambo.VirtualCore (1.2.2) <1e9b99b8-4cf1-39a8-b52e-11b3ee077a85> /Applications/VirtualBuddy.app/Contents/Frameworks/VirtualCore.framework/Versions/A/VirtualCore
       0x100fec000 -        0x101007fff codes.rambo.VirtualWormhole (1.2.2) <7331c536-db72-3b64-bac2-52cd63539bf9> /Applications/VirtualBuddy.app/Contents/Frameworks/VirtualWormhole.framework/Versions/A/VirtualWormhole
       0x10d2e8000 -        0x10d2f3fff libobjc-trampolines.dylib (*) <570c31f7-94c6-3b86-ae44-1694db0a4bcd> /usr/lib/libobjc-trampolines.dylib
       0x1f0aa2000 -        0x1f0bd5fff com.apple.Virtualization (1.0) <622a019c-6928-35b2-a7a9-9c48732fe9ce> /System/Library/Frameworks/Virtualization.framework/Versions/A/Virtualization
       0x188e01000 -        0x189d0ffff com.apple.AppKit (6.9) <041c7d21-21cc-3eea-ae53-d39f5ca6a24e> /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
       0x1ade40000 -        0x1af6d7fff com.apple.SwiftUI (4.5.6.2.402) <bfc2b09d-5fd4-3298-ba44-b8d7a458e0ca> /System/Library/Frameworks/SwiftUI.framework/Versions/A/SwiftUI
       0x1857de000 -        0x18586c553 dyld (*) <2237410f-d39c-30ce-9a94-13aacb66b766> /usr/lib/dyld
       0x185b35000 -        0x185b41fff libsystem_pthread.dylib (*) <46d35233-a051-3f4f-bba4-ba56dddc4d1a> /usr/lib/system/libsystem_pthread.dylib
       0x185afb000 -        0x185b34fe7 libsystem_kernel.dylib (*) <34a49b54-82b2-37a1-9314-f6a4a2bb3ff8> /usr/lib/system/libsystem_kernel.dylib
       0x185b9b000 -        0x186074fff com.apple.CoreFoundation (6.9) <203e4401-8c2e-3157-a24b-92f52551d43e> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation

External Modification Summary:
  Calls made by other processes targeting this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by this process:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0
  Calls made by all processes on this machine:
    task_for_pid: 0
    thread_create: 0
    thread_set_state: 0

VM Region Summary:
ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)
Writable regions: Total=1.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.5G(100%)

                                VIRTUAL   REGION 
REGION TYPE                        SIZE    COUNT (non-coalesced) 
===========                     =======  ======= 
Accelerate framework               128K        1 
Activity Tracing                   256K        1 
CG backing stores                 3840K        4 
CG image                           208K        9 
CG raster data                      32K        1 
ColorSync                          544K       27 
CoreAnimation                      464K       29 
CoreGraphics                        32K        2 
CoreUI image data                 2800K       20 
Foundation                          16K        1 
Kernel Alloc Once                   32K        1 
MALLOC                           395.6M       54 
MALLOC guard page                  192K       10 
MALLOC_MEDIUM (reserved)         720.0M        6         reserved VM address space (unallocated)
MALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)
STACK GUARD                       56.1M        8 
Stack                             11.7M        8 
VM_ALLOCATE                       1184K       11 
__AUTH                            1870K      348 
__AUTH_CONST                      28.3M      576 
__CTF                               824        1 
__DATA                            13.0M      567 
__DATA_CONST                      27.6M      585 
__DATA_DIRTY                      1978K      213 
__FONT_DATA                        2352        1 
__INFO_FILTER                         8        1 
__LINKEDIT                       802.8M        7 
__OBJC_RO                         66.3M        1 
__OBJC_RW                         2011K        1 
__TEXT                           615.8M      606 
dyld private memory                272K        2 
mapped file                      201.3M       40 
shared memory                      928K       18 
===========                     =======  ======= 
TOTAL                              3.3G     3161 
TOTAL, minus reserved VM space     2.2G     3161 



-----------
Full Report
-----------

{"app_name":"VirtualBuddy","timestamp":"2023-07-29 08:47:17.00 -0400","app_version":"1.2.2","slice_uuid":"92783e59-ca68-3d19-8f69-f33078a9862b","build_version":"10","platform":1,"bundleID":"codes.rambo.VirtualBuddy","share_with_app_devs":0,"is_first_party":0,"bug_type":"309","os_version":"macOS 13.4.1 (22F770820d)","roots_installed":0,"name":"VirtualBuddy","incident_id":"62FD379D-719B-4A32-AEB6-6F4013FF0B5A"}
{
  "uptime" : 33000,
  "procRole" : "Foreground",
  "version" : 2,
  "userID" : 503,
  "deployVersion" : 210,
  "modelCode" : "MacBookPro18,2",
  "coalitionID" : 3154,
  "osVersion" : {
    "train" : "macOS 13.4.1",
    "build" : "22F770820d",
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  "captureTime" : "2023-07-29 08:47:16.8878 -0400",
  "incident" : "62FD379D-719B-4A32-AEB6-6F4013FF0B5A",
  "pid" : 3432,
  "translated" : false,
  "cpuType" : "ARM-64",
  "roots_installed" : 0,
  "bug_type" : "309",
  "procLaunch" : "2023-07-29 08:47:02.5434 -0400",
  "procStartAbsTime" : 814884348697,
  "procExitAbsTime" : 815227820684,
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  "procPath" : "\/Applications\/VirtualBuddy.app\/Contents\/MacOS\/VirtualBuddy",
  "bundleInfo" : {"CFBundleShortVersionString":"1.2.2","CFBundleVersion":"10","CFBundleIdentifier":"codes.rambo.VirtualBuddy"},
  "storeInfo" : {"deviceIdentifierForVendor":"14C15209-CF19-54B3-9660-F4DA824D91B6","thirdParty":true},
  "parentProc" : "launchd",
  "parentPid" : 1,
  "coalitionName" : "codes.rambo.VirtualBuddy",
  "crashReporterKey" : "EE55892C-60FB-9320-A5A6-41E92AB6B7A8",
  "codeSigningID" : "codes.rambo.VirtualBuddy",
  "codeSigningTeamID" : "8C7439RJLG",
  "codeSigningFlags" : 570522385,
  "codeSigningValidationCategory" : 6,
  "codeSigningTrustLevel" : 0,
  "sip" : "enabled",
  "exception" : {"codes":"0x0000000000000001, 0x00000001f0b8e100","rawCodes":[1,8333615360],"type":"EXC_BREAKPOINT","signal":"SIGTRAP"},
  "termination" : {"flags":0,"code":5,"namespace":"SIGNAL","indicator":"Trace\/BPT trap: 5","byProc":"exc handler","byPid":3432},
  "os_fault" : {"process":"VirtualBuddy"},
  "asi" : {"libsystem_c.dylib":["assertion failed"]},
  "extMods" : {"caller":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"system":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"targeted":{"thread_create":0,"thread_set_state":0,"task_for_pid":0},"warnings":0},
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    "source" : "P",
    "arch" : "arm64e",
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    "CFBundleIdentifier" : "com.apple.CoreFoundation",
    "size" : 5087232,
    "uuid" : "203e4401-8c2e-3157-a24b-92f52551d43e",
    "path" : "\/System\/Library\/Frameworks\/CoreFoundation.framework\/Versions\/A\/CoreFoundation",
    "name" : "CoreFoundation",
    "CFBundleVersion" : "1977"
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],
  "sharedCache" : {
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  "size" : 3551657984,
  "uuid" : "f5b60d87-3ee7-3c74-8415-517f8103a187"
},
  "vmSummary" : "ReadOnly portion of Libraries: Total=1.4G resident=0K(0%) swapped_out_or_unallocated=1.4G(100%)\nWritable regions: Total=1.5G written=0K(0%) resident=0K(0%) swapped_out=0K(0%) unallocated=1.5G(100%)\n\n                                VIRTUAL   REGION \nREGION TYPE                        SIZE    COUNT (non-coalesced) \n===========                     =======  ======= \nAccelerate framework               128K        1 \nActivity Tracing                   256K        1 \nCG backing stores                 3840K        4 \nCG image                           208K        9 \nCG raster data                      32K        1 \nColorSync                          544K       27 \nCoreAnimation                      464K       29 \nCoreGraphics                        32K        2 \nCoreUI image data                 2800K       20 \nFoundation                          16K        1 \nKernel Alloc Once                   32K        1 \nMALLOC                           395.6M       54 \nMALLOC guard page                  192K       10 \nMALLOC_MEDIUM (reserved)         720.0M        6         reserved VM address space (unallocated)\nMALLOC_NANO (reserved)           384.0M        1         reserved VM address space (unallocated)\nSTACK GUARD                       56.1M        8 \nStack                             11.7M        8 \nVM_ALLOCATE                       1184K       11 \n__AUTH                            1870K      348 \n__AUTH_CONST                      28.3M      576 \n__CTF                               824        1 \n__DATA                            13.0M      567 \n__DATA_CONST                      27.6M      585 \n__DATA_DIRTY                      1978K      213 \n__FONT_DATA                        2352        1 \n__INFO_FILTER                         8        1 \n__LINKEDIT                       802.8M        7 \n__OBJC_RO                         66.3M        1 \n__OBJC_RW                         2011K        1 \n__TEXT                           615.8M      606 \ndyld private memory                272K        2 \nmapped file                      201.3M       40 \nshared memory                      928K       18 \n===========                     =======  ======= \nTOTAL                              3.3G     3161 \nTOTAL, minus reserved VM space     2.2G     3161 \n",
  "legacyInfo" : {
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},
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Model: MacBookPro18,2, BootROM 8422.121.1, proc 10:8:2 processors, 64 GB, SMC 
Graphics: Apple M1 Max, Apple M1 Max, Built-In
Display: BenQ EW2780U, 5120 x 2880 (5K/UHD+ - Ultra High Definition Plus), Main, MirrorOff, Online
Memory Module: LPDDR5, Hynix
AirPort: spairport_wireless_card_type_wifi (0x14E4, 0x4387), wl0: Apr  7 2023 15:18:26 version 20.96.28.1.8.7.146 FWID 01-aff1b48a
Bluetooth: Version (null), 0 services, 0 devices, 0 incoming serial ports
Network Service: iPad, Ethernet, en12
Network Service: Wi-Fi, AirPort, en0
USB Device: USB31Bus
USB Device: USB3.0 Hub
USB Device: USB2.0 Hub
USB Device: Logitech BRIO
USB Device: iPad
USB Device: USB Billboard Device
USB Device: USB31Bus
USB Device: USB31Bus
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.
Thunderbolt Bus: MacBook Pro, Apple Inc.

[insidegui]

Thanks!

Looks like the view from Virtualization that handles events is not happy with the event given by the 'special' mouse buttons, I'll try to reproduce and report this to Apple.