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Enrichment analysis hanging #141

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sgourisankar opened this issue Oct 28, 2024 · 1 comment
Open

Enrichment analysis hanging #141

sgourisankar opened this issue Oct 28, 2024 · 1 comment

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@sgourisankar
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Hi,
First of all let me congratulate you and your team on a terrific resource, it is really user-friendly too. Now for the issue - I have been trying to run a couple of enrichment analyses of bed files and they have been hanging for > 12 hours. The analyses were estimated to take 16-17 mins each. Is there an issue with the server? The Request ID for one of them is
wabi_chipatlas_2024-1028-1225-33-760-433954.

Thank you so much.

@shinyaoki
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Hi,

Thank you for using ChIP-Atlas. As posted in the news section of the Home Page, we have confirmed that there is a problem with some of the ChIP-Atlas server functions. So far, the analysis itself runs normally, but users cannot view the results even after it is finished. If you need the results of the analysis, please send a direct mail to me (okishinya [at] kumamoto-u.ac.jp). I will reply to you with the results of the analysis as an attachment. We apologize for any inconvenience and thank you for your patience during the server recovery process.

Best,
Shinya

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