Email reminder are not sent

[azidax]

hi,

I'm using moodle 3.8 and i have install this reminder plugin version 2.2.4
i have create a course and set the reminder for course event reminder and activity event reminder . But i didnt get any email reminder for 7days, 3days dan 1 day before the course end even i have set it in setting.

• my cron job is run without any error.

what should i do? thank you

[isuru89]

@azidax reminders will not be sent immediately. Those will be sent when the time is right.
See the dev documentation: https://docs.moodle.org/dev/Email_reminders_for_calendar_events#Explanation

[azidax]

hi isuru, 1) thank you for your reply, for your information i have received the reminder email just for activity but not for course reminder. 2) do i have to create event at calendar first so that the reminder will sent automatically? i'am a teacher and want to sent course reminder to only my student. i've try create event at calendar and choose type of event : course, but the course i created does not listed. why? did i miss something? 3) i do received reminder for everdue activity. but the email was so many. every minutes it sents to my email. please see my attachment.

[isuru89]

@azidax
1, 2) I am not sure how that works. Maybe you need to look into Moodle user guide, I guess. There might be a criteria that prevent showing the course to you.

3. Are you getting the same overdue email again and again or different emails for different activities? Also, can you provide me the corn logs, so that I can investigate if this is a bug?