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Group event does not appear in Reminders #147

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brunohcury opened this issue Feb 18, 2022 · 1 comment
Open

Group event does not appear in Reminders #147

brunohcury opened this issue Feb 18, 2022 · 1 comment
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@brunohcury
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Hello Friend,
Your plugin is fantastic, but I don't know what I'm doing wrong, because the reminders don't appear to be marked when I create an event for a group within the course. Can you help me to solve this problem?
Thank you very much

@isuru89
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isuru89 commented Mar 6, 2022

@brunohcury Could you please specify the steps required to reproduce this issue? Also, appreciate it if you could provide the below information to tackle and find a solution if this is indeed a bug or a misconfiguration.

  • Moodle version/ Plugin version
  • Exact steps you followed to recreate the issue
  • Moodle cron log related to the reminder cycle

Possible things to check why reminders are not sent as expected:

  • Check plugin settings for group reminders are enabled/disabled status or its reminder schedule.
  • Check the reminders settings under the particular course page on its settings.

Thanks
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