From de3330c582a2bcad4a0ec07c5e8b6323c8a98396 Mon Sep 17 00:00:00 2001 From: jordan-ivpn <74565577+jordan-ivpn@users.noreply.github.com> Date: Thu, 25 Apr 2024 12:01:54 -0600 Subject: [PATCH] Update i-cannot-access-devices-on-my-local-network-why.md --- .../i-cannot-access-devices-on-my-local-network-why.md | 6 ++++-- 1 file changed, 4 insertions(+), 2 deletions(-) diff --git a/src/content/pages/knowledgebase/troubleshooting/i-cannot-access-devices-on-my-local-network-why.md b/src/content/pages/knowledgebase/troubleshooting/i-cannot-access-devices-on-my-local-network-why.md index ddba8a561..c57a6548b 100644 --- a/src/content/pages/knowledgebase/troubleshooting/i-cannot-access-devices-on-my-local-network-why.md +++ b/src/content/pages/knowledgebase/troubleshooting/i-cannot-access-devices-on-my-local-network-why.md @@ -14,6 +14,8 @@ Whenever you use any of our desktop apps ([Windows](/apps-windows/), [macOS](/ap If you want to access and use a printer (or any other device) that resides on your local network – in the IVPN client, navigate to `Settings` - `IVPN Firewall` tab and check both `Allow LAN traffic when IVPN Firewall is enabled` and `Allow Multicast...` options. +Enabling these options will allow traffic only between devices that reside on the same local network and subnet mask. If you are unable to access them despite having these options checked, verify the IPs on both devices belong to the same local network and subnet mask. If devices are on different subnets, add a [firewall exception](/knowledgebase/general/firewall-exceptions/) and a static route to bypass the firewall and gain access. +