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M2TS files fail on client #2112

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solidsnake1298 opened this issue Jan 26, 2025 · 0 comments
Open
3 tasks done

M2TS files fail on client #2112

solidsnake1298 opened this issue Jan 26, 2025 · 0 comments
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bug Something isn't working

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@solidsnake1298
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This issue respects the following points:

  • This issue is not already reported on GitHub (I've searched it).
  • I agree to follow Jellyfin's Code of Conduct.
  • This report addresses only a single issue; If you encounter multiple issues, kindly create separate reports for each one.

Jellyfin Server Version

10.10.5

Roku Client Version

2.2.5

Bug Description

When playing a M2TS file that contains codecs that are supported for direct play, the Roku app fails to play the file. Something like "Playback failed" flashes very briefly on the screen. Server logs do not indicate any attempt to transcode.

Steps to Reproduce

  1. Add a M2TS file to any library type. Codecs should be supported by your device. 1080P H264, stereo AC3 in my case.
  2. Play it.

Expected Behavior

That the video direct plays.

Logs

[2025-01-26 16:06:15.397 -05:00] [INF] [207] Jellyfin.Api.Helpers.MediaInfoHelper: User policy for "Chris". EnablePlaybackRemuxing: True EnableVideoPlaybackTranscoding: True EnableAudioPlaybackTranscoding: True
[2025-01-26 16:06:15.809 -05:00] [INF] [150] Emby.Server.Implementations.Session.SessionManager: Playback stopped reported by app "Jellyfin Roku" "2.2.5" playing "20160316221159". Stopped at "0" ms

Screenshots

No response

Is the server local or remote?

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Additional Context

Media info for video in question. M2TS video produced by Sony A7 camera. This issue also happens for blurays that were ripped to M2TS.

https://forum.jellyfin.org/t-m2ts-support?pid=50132#pid50132

My Roku device is a 4802X.

20160316221159
Container: ts
Path: /media/storage2/testGeneric/20160316221159.m2ts
Size: 1246 MB

Video
Title: 1080p H264 SDR
Codec: H264
Codec tag: HDPR
AVC: No
Profile: High
Level: 42
Resolution: 1920x1080
Aspect ratio: 16:9
Anamorphic: No
Interlaced: No
Framerate: 59.94006
Bitrate: 26538 kbps
Bit depth: 8 bit
Video range: SDR
Video range type: SDR
Pixel format: yuv420p
Ref frames: 1
NAL: 0
Timestamp: Valid

Audio
Title: Dolby Digital - Stereo
Codec: AC3
Codec tag: AC-3
AVC: No
Layout: stereo
Channels: 2 ch
Bitrate: 256 kbps
Sample rate: 48000 Hz
Default: No
Forced: No
External: No

Subtitle
Title: Undefined - PGSSUB
Codec: PGSSUB
AVC: No
Resolution: 1920x1080
Default: No
Forced: No
External: No
@solidsnake1298 solidsnake1298 added the bug Something isn't working label Jan 26, 2025
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