Request Failed: {"url":"api/user/login","status":400,"data":{"description":"Invalid User Name or Password."

[therzog92]

Describe Your Problem:
I cannot seem to get past the login step. I'm using Homebridge on Synology. I keep receiving invalid user name or password results.

I used curl to see if it was actually an issue with my user/password and it looks like it's not. I was able to use Postman with this call successfully. When I use the curl command in Homebridge terminal I get the Invalid Username or Password. Downloaded hoobs on a raspberry pi and got the same issue with this plugin on there, however the curl command when ssh'd into hoobs worked.

curl --location 'https://auth-prod.api.wyze.com/api/user/login'
--header 'Content-Type: application/json'
--header 'apikey: myapikey'
--header 'keyid: mykeyid'
--data-raw '{"email":"[email protected]","password":"mypassword md5'd x3"}'

Logs:

[3/30/2024, 12:30:48 AM] [Wyze] Performing request: {"method":"POST","url":"api/user/login","data":{"email":"[email protected]","password":"mypassword"},"baseURL":"https://auth-prod.api.wyze.com","headers":{"x-api-key":"WMXHYf79Nr5gIlt3r0r7p9Tcw5bvs6BB4U8O8nGJ","apikey":"my api key","keyid":"my key id","User-Agent":"unofficial-wyze-api/1.1.7"}}

[3/30/2024, 12:30:49 AM] [Wyze] Request Failed: {"url":"api/user/login","status":400,"data":{"description":"Invalid User Name or Password.","requestId":"dbb7061f-2adc-484a-ae71-9c31f65eb57c","errorCode":1000},"headers":{"content-type":"application/json","transfer-encoding":"chunked","connection":"keep-alive","date":"Sat, 30 Mar 2024 05:30:49 GMT","x-ratelimit-remaining":"18","x-ratelimit-reset-by":"Sat Mar 30 05:38:48 GMT 2024","x-cache":"Error from cloudfront","via":"1.1 c68b898f33c21dc320564e472e8aaad2.cloudfront.net (CloudFront)","x-amz-cf-pop":"MCI50-P2","x-amz-cf-id":"SOJ28SexOlF0OLvnU4j1xaWKBzP4NdyHj6wFCVLe6NTb2Jl0SP0xyw=="}}

[3/30/2024, 12:30:49 AM] [Wyze] Error getting devices: AxiosError: Request failed with status code 400

Plugin Config:

{
"name": "Wyze",
"username": "[email protected]",
"password": "mypassword",
"keyId": "my key id",
"apiKey": "my api key",
"refreshInterval": 60000,
"hms": false,
"showAdvancedOptions": false,
"apiLogEnabled": true,
"pluginLoggingEnabled": true,
"lowBatteryPercentage": 30,
"excludeMacAddress": false,
"excludedeviceType": false,
"platform": "WyzeSmartHome"
}

Screenshots:

Environment:

• Plugin Version: v0.5.46
• Homebridge Version: 3.1.1
• Node.js Version: v20.9.0
• NPM Version: 10.1.0
• Operating System: Synology DSM

[github-actions]

Message that will be displayed on users' first issue

[jfarmer08]

Does your apikey or keyID have any special characters? There has been issues with this. Thanks Allen :)

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[therzog92]

Does your apikey or keyID have any special characters? There has been issues with this. Thanks Allen :)

Just the standard dashes in the Key ID. I've regenerated the key a few times and tries those as well but result in the same error.

When running the API call on my NAS I get the same error. When running on Hoobs (have two instances, running on Pi and Mac Mini) terminal it works. But for the plugin I get an error saying missing API Key and KeyID, they aren't options in the config. When I add them manually to the JSON config I get an error saying that the json file doesn't exist in the persist library.

ERRORError getting devices: Error: ENOENT: no such file or directory, open '/var/lib/hoobs/tommy/persist/wyze-2e9e1fb2-f815-56ec-8f8a-18ee3195b468.json'

[therzog92]

Installed homebridge on Pi and was able to get it to work. Must be an issue with hoobs or the homebridge install on NAS.