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A few questions / comments:
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It’s weird that the network errors are happening on the software side, it’s
a docker container running on my laptop since im waiting for my PI to
arrive. Hopefully migration to PI will resolve that.
As far as WiFi goes these are pretty old ubiquiti APs so it’s probably time
for an upgrade anywhow. I’ll try to resolve those issues and report back.
…On Wed, Nov 13, 2024 at 3:49 PM jgyates ***@***.***> wrote:
I received your logs.
FYI, if you did not use the git command to install genmon as described
here <https://github.com/jgyates/genmon/wiki/3.3--Setup-genmon-software>
then software updates will not work.
Your logs indicate that you have a marginal connection. Since you are
using TCP for the link and you are seeing timeout errors I am assuming that
you are using Wifi for your network connection. This is likely the cause of
your problem. A poor wifi signal will cause communication errors with the
generator and errors when sending email (if you are sending email of wifi
as well).
You are getting many of these errors in your log file when sending email:
2024-11-13 15:33:12,024 : Error SMTP sendmail: Connection unexpectedly
closed : mymail.py:699
2024-11-13 15:33:12,025 : Error in SendMailThread, sendEmailDirectMIME
failed, retrying
This error is when the software can no longer communicate with the email
server when trying to send and email.
You are getting the system initializing multiple times due to the bad wifi
signal. Genmon can not communicate over your wifi network as the signal is
to low.
Also, the messages you are showing above look like they are going through
an email to text message service. Are you using the add on to send text
messages vai email or are you expecting and email? The content of the email
is very different vs the short message notification.
Looks like you have two issues, both are caused by bad wifi.
1. genmon can not communicate to the generator without errors using
modbus over TCP
2. network communications needed for notifications are not occurring
without errors
Using Ethernet instead of wifi or using serial instead of TCP would
correct the issue
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Checklist
Version
1.19.03/generac power pact
Have you submitted your log files from the About page? Note that outbound email must be working for logs to be submitted.
I have submitted logs
What is/are your question(s)?
Finally got everything setup on my generator and I’m confirming everything is working as expected from genmon in regards to monitoring. I setup email notifications and confirmed it’s working, however when I use “start generator and transfer” from genmon it doesn’t send me any notification. Are notifications suppressed when trigger start/stop from genmon? I can see the info in the logs and have all notification types enabled for my email. I couldn’t find anything relevant to the topic in the docs. I know I’ve submitted a few questions the past few days so I greatly appreciate all the assistance.
Additional information
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