unable to make sip call from jigasi

[varma-nexge]

2020-06-16 06:17:15.803 INFO: [43] impl.dns.ParallelResolverImpl.send().263 Primary DNS seems back in biz. Disabling redundant mode.
2020-06-16 06:17:15.825 SEVERE: [43] impl.protocol.sip.ProtocolProviderServiceSipImpl.register().443 No address found for ProtocolProviderServiceSipImpl(SIP:[email protected]:5060)
2020-06-16 06:17:15.828 INFO: [43] org.jitsi.jigasi.SipGateway.registrationStateChanged().120 REG STATE CHANGE ProtocolProviderServiceSipImpl(SIP:[email protected]:5060) -> RegistrationStateChangeEvent[ oldState=Registering; newState=RegistrationState=Connection Failed; userRequest=false; reasonCode=8; reason=Invalid or inaccessible server address.]

2020-06-16 06:20:57.232 WARNING: [55] org.jitsi.jigasi.xmpp.CallControl.checkAuthorized().287 Requests are not secured by JID filter!
2020-06-16 06:20:57.232 INFO: [55] org.jitsi.jigasi.xmpp.CallControl.handleDialIq().211 [ctx=15922884572161772949536] Got dial request fromnumber -> 919840425936 room: [email protected]
2020-06-16 06:20:57.238 INFO: [55] org.jitsi.jigasi.JvbConference.start().430 [ctx=15922884572161772949536] Starting JVB conference room: [email protected]
2020-06-16 06:20:57.284 INFO: [55] org.jitsi.jigasi.JvbConference.setXmppProvider().561 [ctx=15922884572161772949536] Using ProtocolProviderServiceJabberImpl(Jabber:[email protected]/45ca035a)
2020-06-16 06:20:57.320 WARNING: [55] org.jitsi.xmpp.component.ComponentBase.log() PROCESSING TIME LIMIT EXCEEDED - it took 105ms to process:

2020-06-16 06:20:57.369 SEVERE: [60] impl.certificate.CertificateServiceImpl.verify().1064 Missing CertificateDialogService by default will not trust!
2020-06-16 06:20:57.369 INFO: [60] impl.certificate.CertificateServiceImpl.checkCertTrusted().832 Untrusted certificate
sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:450)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:317)
at sun.security.validator.Validator.validate(Validator.java:262)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:330)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:237)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:113)
at net.java.sip.communicator.impl.certificate.CertificateServiceImpl$3.checkCertTrusted(CertificateServiceImpl.java:733)
at net.java.sip.communicator.impl.certificate.CertificateServiceImpl$3.checkServerTrusted(CertificateServiceImpl.java:670)
at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl$HostTrustManager.checkServerTrusted(ProtocolProviderServiceJabberImpl.java:2731)
at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl$HostTrustManager.checkServerTrusted(ProtocolProviderServiceJabberImpl.java:2701)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1670)
at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:226)
at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1082)
at sun.security.ssl.Handshaker.process_record(Handshaker.java:1010)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1079)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1388)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1416)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1400)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.proceedTLSReceived(XMPPTCPConnection.java:810)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.access$1200(XMPPTCPConnection.java:151)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1071)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.access$300(XMPPTCPConnection.java:1000)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader$1.run(XMPPTCPConnection.java:1016)
at java.lang.Thread.run(Thread.java:748)
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:445)
... 23 more
2020-06-16 06:20:57.371 INFO: [61] impl.protocol.jabber.OperationSetBasicTelephonyJabberImpl.registrationStateChanged().134 Jingle : OFF
2020-06-16 06:20:57.372 SEVERE: [57] impl.protocol.jabber.ProtocolProviderServiceJabberImpl.connectAndLogin().1003 Failed to connect to XMPP service
org.jivesoftware.smack.SmackException: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: The peer provided certificate with Subject <EMAILADDRESS=[email protected], CN=video-conf.nexge.com, OU=XMPP Department, O=Your Organisation, L=The Internet, C=GB> is not trusted
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1076)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.access$300(XMPPTCPConnection.java:1000)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader$1.run(XMPPTCPConnection.java:1016)
at java.lang.Thread.run(Thread.java:748)
Caused by: javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: The peer provided certificate with Subject <EMAILADDRESS=[email protected], CN=video-conf.nexge.com, OU=XMPP Department, O=Your Organisation, L=The Internet, C=GB> is not trusted
at sun.security.ssl.Alerts.getSSLException(Alerts.java:198)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1967)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:331)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:325)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1688)
at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:226)
at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1082)
at sun.security.ssl.Handshaker.process_record(Handshaker.java:1010)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1079)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1388)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1416)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1400)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.proceedTLSReceived(XMPPTCPConnection.java:810)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.access$1200(XMPPTCPConnection.java:151)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1071)
... 3 more
Caused by: java.security.cert.CertificateException: The peer provided certificate with Subject <EMAILADDRESS=[email protected], CN=video-conf.nexge.com, OU=XMPP Department, O=Your Organisation, L=The Internet, C=GB> is not trusted
at net.java.sip.communicator.impl.certificate.CertificateServiceImpl$3.checkCertTrusted(CertificateServiceImpl.java:835)
at net.java.sip.communicator.impl.certificate.CertificateServiceImpl$3.checkServerTrusted(CertificateServiceImpl.java:670)
at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl$HostTrustManager.checkServerTrusted(ProtocolProviderServiceJabberImpl.java:2731)
at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl$HostTrustManager.checkServerTrusted(ProtocolProviderServiceJabberImpl.java:2701)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1670)
... 13 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:450)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:317)
at sun.security.validator.Validator.validate(Validator.java:262)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:330)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:237)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:113)
at net.java.sip.communicator.impl.certificate.CertificateServiceImpl$3.checkCertTrusted(CertificateServiceImpl.java:733)
... 17 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:445)
... 23 more
2020-06-16 06:20:57.372 WARNING: [60] org.jivesoftware.smack.AbstractXMPPConnection.callConnectionClosedOnErrorListener() Connection XMPPTCPConnection[not-authenticated] (0) closed with error
javax.net.ssl.SSLHandshakeException: java.security.cert.CertificateException: The peer provided certificate with Subject <EMAILADDRESS=[email protected], CN=video-conf.nexge.com, OU=XMPP Department, O=Your Organisation, L=The Internet, C=GB> is not trusted
at sun.security.ssl.Alerts.getSSLException(Alerts.java:198)
at sun.security.ssl.SSLSocketImpl.fatal(SSLSocketImpl.java:1967)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:331)
at sun.security.ssl.Handshaker.fatalSE(Handshaker.java:325)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1688)
at sun.security.ssl.ClientHandshaker.processMessage(ClientHandshaker.java:226)
at sun.security.ssl.Handshaker.processLoop(Handshaker.java:1082)
at sun.security.ssl.Handshaker.process_record(Handshaker.java:1010)
at sun.security.ssl.SSLSocketImpl.readRecord(SSLSocketImpl.java:1079)
at sun.security.ssl.SSLSocketImpl.performInitialHandshake(SSLSocketImpl.java:1388)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1416)
at sun.security.ssl.SSLSocketImpl.startHandshake(SSLSocketImpl.java:1400)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.proceedTLSReceived(XMPPTCPConnection.java:810)
at org.jivesoftware.smack.tcp.XMPPTCPConnection.access$1200(XMPPTCPConnection.java:151)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.parsePackets(XMPPTCPConnection.java:1071)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader.access$300(XMPPTCPConnection.java:1000)
at org.jivesoftware.smack.tcp.XMPPTCPConnection$PacketReader$1.run(XMPPTCPConnection.java:1016)
at java.lang.Thread.run(Thread.java:748)
Caused by: java.security.cert.CertificateException: The peer provided certificate with Subject <EMAILADDRESS=[email protected], CN=video-conf.nexge.com, OU=XMPP Department, O=Your Organisation, L=The Internet, C=GB> is not trusted
at net.java.sip.communicator.impl.certificate.CertificateServiceImpl$3.checkCertTrusted(CertificateServiceImpl.java:835)
at net.java.sip.communicator.impl.certificate.CertificateServiceImpl$3.checkServerTrusted(CertificateServiceImpl.java:670)
at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl$HostTrustManager.checkServerTrusted(ProtocolProviderServiceJabberImpl.java:2731)
at net.java.sip.communicator.impl.protocol.jabber.ProtocolProviderServiceJabberImpl$HostTrustManager.checkServerTrusted(ProtocolProviderServiceJabberImpl.java:2701)
at sun.security.ssl.ClientHandshaker.serverCertificate(ClientHandshaker.java:1670)
... 13 more
Caused by: sun.security.validator.ValidatorException: PKIX path building failed: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:450)
at sun.security.validator.PKIXValidator.engineValidate(PKIXValidator.java:317)
at sun.security.validator.Validator.validate(Validator.java:262)
at sun.security.ssl.X509TrustManagerImpl.validate(X509TrustManagerImpl.java:330)
at sun.security.ssl.X509TrustManagerImpl.checkTrusted(X509TrustManagerImpl.java:237)
at sun.security.ssl.X509TrustManagerImpl.checkServerTrusted(X509TrustManagerImpl.java:113)
at net.java.sip.communicator.impl.certificate.CertificateServiceImpl$3.checkCertTrusted(CertificateServiceImpl.java:733)
... 17 more
Caused by: sun.security.provider.certpath.SunCertPathBuilderException: unable to find valid certification path to requested target
at sun.security.provider.certpath.SunCertPathBuilder.build(SunCertPathBuilder.java:141)
at sun.security.provider.certpath.SunCertPathBuilder.engineBuild(SunCertPathBuilder.java:126)
at java.security.cert.CertPathBuilder.build(CertPathBuilder.java:280)
at sun.security.validator.PKIXValidator.doBuild(PKIXValidator.java:445)
... 23 more
2020-06-16 06:20:57.373 SEVERE: [61] org.jitsi.jigasi.JvbConference.registrationStateChanged().608 [ctx=15922884572161772949536] Unregistered XMPP:RegistrationStateChangeEvent[ oldState=Registering; newState=RegistrationState=Unregistered; userRequest=false; reasonCode=0; reason=Not trusted certificate]
2020-06-16 06:20:57.374 SEVERE: [57] org.jitsi.jigasi.JvbConference.registrationStateChanged().616 [ctx=15922884572161772949536] XMPP Connection failed.
2020-06-16 06:20:57.375 WARNING: [57] org.jitsi.jigasi.JvbConference.leaveConferenceRoom().905 [ctx=15922884572161772949536] MUC room is null

[plexorama]

can you upload the sip-communicator.properties file? (blank-out your passwords)