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2024.07 crashes on Tolino Epos 2 #12595

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BurkSchu opened this issue Oct 4, 2024 · 14 comments
Closed

2024.07 crashes on Tolino Epos 2 #12595

BurkSchu opened this issue Oct 4, 2024 · 14 comments

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@BurkSchu
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BurkSchu commented Oct 4, 2024

  • KOReader version: 2024.07
  • Device: Epos 2

Issue

KOReader crashes at start. Maybe the same problem as with version 2024.04 on Tolino: #12210

Steps to reproduce

Install 2024.07 (koreader-android-arm-v2024.07.apk) on Epos 2 and start

crash.log (if applicable)

crash.log is a file that is automatically created when KOReader crashes. It can normally be found in the KOReader directory:

  • /mnt/private/koreader for Cervantes
  • koreader/ directory for Kindle
  • .adds/koreader/ directory for Kobo
  • applications/koreader/ directory for Pocketbook

Android logs are kept in memory. Please go to [Menu] → Help → Bug Report to save these logs to a file.

Please try to include the relevant sections in your issue description.
You can upload the whole crash.log file (zipped if necessary) on GitHub by dragging and dropping it onto this textbox.

If your issue doesn't directly concern a Lua crash, we'll quite likely need you to reproduce the issue with verbose debug logging enabled before providing the logs to us.
To do so, go to Top menu → Hamburger menu → Help → Report a bug and tap Enable verbose logging. Restart as requested, then repeat the steps for your issue.

If you instead opt to inline it, please do so behind a spoiler tag:

crash.log
<Paste crash.log content here>
@benoit-pierre
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Try the nightly.

@pazos
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pazos commented Oct 4, 2024

Try the nightly.

Yes please, use https://ota.koreader.rocks/koreader-android-arm64-v2024.07-229-gcba79bca1_2024-10-02.apk.

Also, while you're at it please follow #8482 and report your device, so we can add support warmth lights again (device was removed because we didn't have the strings to properly identify it)

@BurkSchu
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BurkSchu commented Oct 4, 2024

Crashes immediately. The release needs more time for the crash. The Tolino Epos 2 is an old android device. See the old case.

@NiLuJe
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NiLuJe commented Oct 4, 2024

Detailed logs would be helpful.

@BurkSchu
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BurkSchu commented Oct 5, 2024

Crash Nightly 2
Crash Nightly 1

That are the screenshots from the nightly build. Is that enough? Or should I post screenshots from the release, too?

@BurkSchu
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BurkSchu commented Oct 5, 2024

The order is reversed. ;-)

@BurkSchu
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BurkSchu commented Oct 5, 2024

And here come the 2 Screenshots from the release version.
Crash Release 1

@BurkSchu
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BurkSchu commented Oct 5, 2024

Crash Release 2

@NiLuJe
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NiLuJe commented Oct 5, 2024

I meant something more along the lines of output from adb logcat

@BurkSchu
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BurkSchu commented Oct 5, 2024

I think that's all I can give you.

@pazos
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pazos commented Oct 5, 2024

I think that's all I can give you.

I disagree, @BurkSchu. You can do a lot more :)

First of all, I linked you the wrong version (arm64) and your device belongs to a family (tolinos) which don't really care about aosp/android standards.

So please try again, with the latest nightly, this time for your device :): https://ota.koreader.rocks/koreader-android-arm-v2024.07-232-gf0e5acfd2_2024-10-04.apk.

In case it crashes please also attach screenshots like you did previously. They're very useful. Extra points if they're sorted ;)

And sorry about the missguide :/

@BurkSchu
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BurkSchu commented Oct 5, 2024

I should have seen that it was the wrong version. The 32-bit version is running!

@pazos pazos added this to the 2024.09 milestone Oct 5, 2024
@pazos pazos closed this as completed Oct 5, 2024
@pazos
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pazos commented Oct 5, 2024

Great!. Now please follow the second part of #12595 (comment) to get warmth working for you and everybody else with that device :)

@BurkSchu
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BurkSchu commented Oct 5, 2024

test.log

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