diff --git a/next/api/src/model/Ticket.ts b/next/api/src/model/Ticket.ts
index 4e051f3f6..c941067e6 100644
--- a/next/api/src/model/Ticket.ts
+++ b/next/api/src/model/Ticket.ts
@@ -27,6 +27,7 @@ import { Organization } from './Organization';
 import { Reply, TinyReplyInfo } from './Reply';
 import { TinyUserInfo, User, systemUser } from './User';
 import { Watch } from './Watch';
+import { TicketFieldValue } from './TicketFieldValue';
 
 export class Status {
   // 0~99 未开始处理
@@ -228,6 +229,9 @@ export class Ticket extends Model {
   @field()
   closedAt?: Date;
 
+  @hasOneThroughPointer(() => TicketFieldValue)
+  fieldValue?: TicketFieldValue;
+
   getUrlForEndUser() {
     return `${config.host}/tickets/${this.nid}`;
   }
diff --git a/next/api/src/response/ticket.ts b/next/api/src/response/ticket.ts
index d1dfe463f..eca27124b 100644
--- a/next/api/src/response/ticket.ts
+++ b/next/api/src/response/ticket.ts
@@ -14,6 +14,13 @@ export interface TicketResponseOptions {
 class BaseTicketResponse {
   constructor(readonly ticket: Ticket, private transferFile = false) {}
 
+  encodeFields() {
+    return this.ticket.fieldValue?.values.map((v) => ({
+      id: v.field,
+      value: v.value,
+    }));
+  }
+
   toJSON({ includeMetaKeys = [], includePrivateTags, includeTags }: TicketResponseOptions = {}) {
     return {
       id: this.ticket.id,
@@ -40,6 +47,7 @@ class BaseTicketResponse {
       language: this.ticket.language,
       tags: includeTags ? this.ticket.tags : undefined,
       privateTags: includePrivateTags ? this.ticket.privateTags : undefined,
+      fields: this.encodeFields(),
       createdAt: this.ticket.createdAt.toISOString(),
       updatedAt: this.ticket.updatedAt.toISOString(),
     };
diff --git a/next/api/src/router/ticket.ts b/next/api/src/router/ticket.ts
index 46e5f8831..2aba13ce8 100644
--- a/next/api/src/router/ticket.ts
+++ b/next/api/src/router/ticket.ts
@@ -49,6 +49,7 @@ const includeSchema = yup.object({
   includeCategoryPath: yup.bool(),
   includeUnreadCount: yup.bool(),
   includeTag: yup.bool(),
+  includeFields: yup.bool(),
 });
 
 export const ticketFiltersSchema = yup.object({
@@ -262,6 +263,11 @@ router.get(
         },
       });
     }
+    if (params.includeFields) {
+      finalQuery.preload('fieldValue', {
+        authOptions: { useMasterKey: true },
+      });
+    }
 
     let tickets: Ticket[];
     if (params.count && !count) {