Unable to apply | Logitech MX Master 3

[RAYs3T]

Piper Version: 0.3
Device: Logitech MX Master 3
OS: Ubuntu 19.10 (Eaon)

Error when applying settings.

[Dannyzen]

Piper Version: HEAD
ratbagd --version 0.11

Jumping in (slickdeals had a recent $25 coupon on this device and I couldn't hold back)
libratbag/libratbag#819 shows a valid pull.
I run & get

$> ratbagd
> hidraw1: "Logitech MX Master 3000", 1 profiles

But Piper does not display the device nor can I change or apply any settings.

Any thoughts?

[jebaum]

Chiming in to say I'm seeing the same exact thing. I can also issue commands through ratbagctl just fine. Some system information:

Linux 5.3.0-24-generic #26~18.04.2-Ubuntu SMP Tue Nov 26 12:34:22 UTC 2019 x86_64 x86_64 x86_64 GNU/Linux
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=18.04
DISTRIB_CODENAME=bionic
DISTRIB_DESCRIPTION="Pop!_OS 18.04 LTS"

ratbagctl --version -> 0.11
ratbagd --version -> 0.11
piper -> 0.3

(all of the above installed via the PPA linked in this repo)

Edit: I switched to using a Logitech G502, and piper works fine with that. Seems like a device specific issue

[whot]

Try kernel 5.4 if you can please. IIRC a bunch of changes went into that kernel and this mouse was one of them.

[FFY00]

That's not the issue, as I mentioned in #442 0x1b04 is not working.

[Dannyzen]

Friendly bump.
Notable: If a 'donation' of this mouse could help escalate this issue's priority (and the mouses' support), I would be happy to assist.

[FFY00]

Fortunately a donation is not needed, I have a sample. The issue right now is finding time to dive into the code and figure out what's going wrong here.

If you have a little bit of time, one thing you could do is to see if this was working in previous versions (it should) and bisect the breaking commit.

[jebaum]

I built from ca4a1e9 as well as 172d34e and got the same 404 error. Any build prior to 172d34e fails with the following (which seems expected based on the content of commit 172d34e):

Traceback (most recent call last):
  File "./builddir/piper", line 46, in <module>
    exit_status = Application().run(sys.argv)
TypeError: __init__() missing 1 required positional argument: 'ratbagd_api_version'

Note that all I did was follow the exact steps listed in the readme of this repo, namely:

$ git clone https://github.com/libratbag/piper.git
$ cd piper
$ meson builddir --prefix=/usr/
$ ninja -C builddir

Then ran the resulting binary that gets created in ./builddir. I didn't install libratbag from source so presumably piper is using the system installation I have from my distro's package manager. Not sure I have time to dive into the codebase at the moment unfortunately, but if it's possible to make a small patch that would suppress this error and have piper still mostly work, I can continue to bisect.

Alternatively, could it possibly help to test against different versions of libratbag as well? The build process for that seems a little more involved but I'm sure I could figure it out.

[rscircus]

+1

[numman-ali]

+1
Happening on POP_OS 19.10, latest version of libratbag and piper

[ghost]

Good evening guys, any news about this? I am using Fedora 31 and it is giving this same error.

[FFY00]

Yes, libratbag/libratbag#890 should fix it.

[ghost]

When will version 0.12 be available in the Fedora 31 repository?

[FFY00]

I am not sure. But the fix will only be included in 0.13.

[dionearle]

I am still having these issues with my MX Master 3 on Ubuntu, is there a current fix available? Thanks

[FFY00]

It is fixed in master. Currently waiting on libratbag/libratbag#904 for a new release.

[dpwrussell]

I am still seeing this problem with libratbag 0.13 I'm afraid.

$ apt search ratbag
Sorting... Done
Full Text Search... Done
libratbag-tools/eoan,eoan,now 0.13-1+git1594-02c9542~ubuntu19.10.1 all [installed,automatic]
  configuration tools for gaming mice (transitional package)

piper/eoan,eoan,now 0.4+git429-06ac2ee~ubuntu19.10.1 all [installed]
  graphical frontend for libratbag

ratbagd/eoan,now 0.13-1+git1594-02c9542~ubuntu19.10.1 amd64 [installed,automatic]
  D-Bus daemon handling mouse configuration

[FFY00]

Start the daemon with verbosity

ratbagd --verbose=raw

And paste the log when trying to apply the changes.

[thor27]

Building from master I was able to make it work but not fully.

I can't map to macro, the default map for the "thumb" button is marked as UNKNOWN (it seems to be SUPER+TAB).

I would love to map this button to take screenshot as I do on Mac OS X.

I tried to map to button (button 6) for example but it doesn't work also.

All times it gave an error on piper the message I receive from ratbagd --verbose is:

ratbag error:     HID++ error from the device (3): ERR_INVALID_ARGUMENT (02)
ratbag error: Error while writing profile: 'Protocol error' (-71)
ratbag error: hidpp20: failed to update button (-71)
ratbagd error: error committing device (-1000)

Anyway, it worked to map the "thumb" button to back, front and middle click.

[mielouk]

I can confirm that it is mapped to Super+Tab by default. This combination has been mapped to vertical split in my WM and the "thumb" button does select the vertical split.

[bashfulrobot]

I am just piping in here to offer more info if needed as I am experiencing the same issue. If you need testing or queries from the system - let me know.

Thank you.

System

Distro

❯ cat /etc/lsb-release
DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=20.04
DISTRIB_CODENAME=focal
DISTRIB_DESCRIPTION="Ubuntu 20.04 LTS"

Ratbag

ratbagd/focal,now 0.13-1 amd64

Piper

piper/focal,focal,now 0.4-1 all

MX Master 3

❯ ratbagctl
hollering-marmot:    Logitech MX Master 3

❯ solaar show mouse
  2: MX Master 3
     Codename     : MX Master 3
     Kind         : mouse
     Wireless PID : 4082
     Protocol     : HID++ 4.5
     Polling rate : 8 ms (125Hz)
     Serial number: xxxxxxxxxx
     The power switch is located on the base.
     Battery status unavailable.

[FFY00]

@thor27 sorry for the delay, please open a new issue for that. We should close this.

@bashfulrobot what exactly are you experiencing? Failing to apply? In that case, have you tried master?

[harshitgoel96]

Hi. It's still an issue. I see 404 instead of the mouse, and apply gives error something went wrong.

I am using the logitech unifying receiver and not bluetooth.

[Cthululz]

Same here

[NicolaFolchi]

Unfortunately, the issue is still present for me. Running on Ubuntu

[Hamza-Anver]

Since this isn't closed would like to note that the MX Master 3 works for me with piper in 2023 on Fedora running piper 0.7

Edit: Note that applications of keybinds or DPI is not persistent, but does work temporarily

[theniwo]

Since this isn't closed I would like to bump, that my G502 X doesn't work with either ubuntu 22.04 nor Fedora 37.
It gives the 404 Image and buttons are configurable, but not working.
The forward and back buttons work like they are intended, the resolution can be set high or low with the side buttons, the Snipe button also works, but nothing is mappable with piper

ratbagctl list 
warbling-mara:       Logitech G502 X 
lsusb | grep 502
Bus 001 Device 040: ID 046d:c099 Logitech, Inc. G502 X

Versions
Fedora

6.2.7-200.fc37.x86_64
libratbag-ratbagd-0.16-4.fc37.x86_64
piper-0.7-2.fc37.noarch

I also tried
libratbag-ratbagd-0.17-2.fc38.x86_64
piper-0.7-3.fc38.noarch

**Ubuntu **
tbd

[Roccoriu]

I'm running Fedora 39 and the issue still is persistent.

Oct 09 09:11:33 fedora systemd[1]: Starting ratbagd.service - Daemon to introspect and modify configurable mice...
Oct 09 09:11:33 fedora systemd[1]: Started ratbagd.service - Daemon to introspect and modify configurable mice.
Oct 09 09:11:41 fedora ratbagd[3250]: ratbag error: hidpp20: failed to update report rate (-95)
Oct 09 09:11:41 fedora ratbagd[3250]: ratbagd error: error committing device (-1000)
Oct 09 09:11:45 fedora ratbagd[3250]: ratbag error: hidpp20: failed to update report rate (-95)
Oct 09 09:11:45 fedora ratbagd[3250]: ratbagd error: error committing device (-1000)
Oct 09 09:12:01 fedora ratbagd[3250]: ratbag error: hidpp20: failed to update report rate (-95)
Oct 09 09:12:01 fedora ratbagd[3250]: ratbagd error: error committing device (-1000)
Oct 09 09:12:03 fedora ratbagd[3250]: ratbag error: hidpp20: failed to update report rate (-95)
Oct 09 09:12:03 fedora ratbagd[3250]: ratbagd error: error committing device (-1000)

I'm running the following system:
Kernel: 6.5.6-300.fc39.x86_64
piper: 0.7
ratbagctl: 0.17
Mouse: Mx master 3s

[aria-dos]

Same issue with Logitech MX Vertical on Debian 12/XFCE (piper version 0.7-1). Image shows up fine but failing to apply. Tested with wireless adapter and direct cable connection (wireless adapter unplugged).