Unable to log in Project Aid for Jira

[sandun0402]

Hi Support team,

On these days I'm facing an issue with the Project Aid for Jira tool.

previously I have logged this tool without any issues, but in the last few days when I try to log in, the following error occurs. could you please help with this?

• Could not connect to Jira Server! (429) Too Many Requests

Many thanks!

[ljay79]

Hi @sandun0402 this kind of error are straight as inidicated from the server. So apparently your used Jira selfhosted server doesnt allow many requests.

[sandun0402]

thanks @ljay79
Could you please advise how can I sort this issue now?

[ljay79]

The admin of that Jira server would need to verify the API limits and increase them possibly.
Nothing i could do on the add-on side of the things. sorry