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Provide some type of confirmation id that students could use if they wanted to prove they submitted #27

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jonespm opened this issue Aug 27, 2024 · 2 comments

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@jonespm
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jonespm commented Aug 27, 2024

We had some issues lately where students claimed to have finished the survey but no score was recorded.

I wonder if there would be any value in presenting the user with some type of id code, like the ID from their return_url that they submitted? Like

"For reference your submission id is ef9c3084-0f99-4430-b57c-e87b8e27c54e."

Some students might retain that information or screenshot, others might not. This might help us track down more information about them if they had a legitimate problem.

There was this old Canvas idea about email-confirmation upon assignment submission back from 2015 that has yet to be implemented with a lot of comments. But the most recent comment from 2023 was that they weren't implementing this in their current or future plans. This would also solve the problem.

I feel like Canvas is more high stakes than this and if they don't want to do anything maybe this tool doesn't either, but I think this is a good idea that other LMSes have and one I'd implement as an assignment option if I had any say in the priorities at Canvas.

@chrispittman
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It feels like this is unnecessary if we implement #25. That issue asks for submission IDs for a student/survey pair to be stable across relaunches of the app. So the submission ID doesn't actually tell you anything in that case, because you already know which student and survey you're interested in.

@jonespm
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jonespm commented Aug 27, 2024

Yeah, I'd probably agree with that.

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