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Product Manager

Product Managers make sure products and services deliver measurable value, by exploring:

  • user needs - defined through comprehensive research
  • organisational needs - defined by the requirements placed upon or introduced by the client (e.g. legislation)
  • service needs - non-functional requirements

Key responsibilities

Scope

Product Managers:

  • work on a single engagement
  • are practitioners of Product Management practices, principles and approaches
  • engage within the Community of Practice
  • display the Product Manager DDaT competencies and SFIA Level 3 Behaviours

Practice

Applies the following practices as Product Manager, within an engagement:

  • identifies value for users, services and organisations using research and analysis
  • prioritises work to rapidly deliver increments of value to users
  • makes sure engagements have measurable outcomes
  • negotiates product governance by guiding the definitions of ready and done, and developing success criteria
  • can identify, understand and manage issues and risks
  • understands the roles of related disciplines and participates as a team member, seeking opportunities for collaboration and continuous improvement
  • works with the delivery manager to track progress and show our work to clients and colleagues
  • when necessary, coaches client teams to instil product-thinking
  • applies the agile mindset to enable best practice and realisation of value
  • enables teams to be effective by fostering a culture that supports psychological safety

Community of Practice (CoP)

Engages and participates within the Made Tech and client communities of practice to:

  • build an inclusive and supportive culture
  • recognise when to ask for further guidance and support and identify how to improve how we work, for example, by discussing and sharing approaches, ideas and examples of practice

Key measures

  • Delivery of good public services for users with clients, shown through relevant measures, for example, data, metrics, KPIs or the passing of service standards
  • Personal performance aligned with DDaT and SFIA grade, evidenced through peer feedback

Competencies

Product Managers display Made Tech’s values, relevant DDaT capabilities and SFIA (Level 3) behaviours.

Work perks and benefits

Take a look at the Benefits & Perks section of the Made Tech Handbook to see what we can offer you.

Salary and location

We mainly work remotely but you may need to visit clients or go to the office occasionally. We have offices in London, Bristol, Manchester, and Swansea.

The salary for this role is location dependant:

  • UK: £29,750 - £42,500
  • London & South East: £31,237 - £44,625

Applying

When we’re hiring for this role, you can see the details and apply at www.madetech.com/careers. If you have any questions about the role please email us at [email protected]. We’re happy to help!