Reporting to one of our Lead Product Managers, this role is responsible for leading on product within a client delivery team.
Made Tech wants to positively impact the country's future by using technology to improve society. We believe being design and product-led can create positive outcomes in the public sector through critical services enabled by technology. We are building a community of designers, researchers and product professionals to support the public sector's growing demand for a user-centred, design and product led approach to how services are delivered.
As a Senior Product Manager, you’ll enable public sector organisations to better design services that improve society. You will be expected to role model and lead teams with best practice in your discipline.
You will work as part of cross-functional teams which might include other Made Tech team members, stakeholders and partner agencies. You will inspire trust in the team, guide and coach teams through the product process and use your influence to continuously iterate and improve ways of working and processes.
- You will be expected to work in a self initiated manner, but with support of senior team members, and in a collaborative and inclusive manner
- Collaborate with and influence the wider Made Tech team and our clients to deliver high quality work aligned with our customers vision and needs
- Influence decision making which impacts the success of the team. This might include scoping work, prioritisation, deadlines, budgets and evaluating risk
- Work across one assignment for a client at one time
- Coach, support and people manage more junior members of the Product team. To steer and coach them towards successful delivery for our clients, enabling them and holding them accountable for producing high quality outputs and deliverables
- Maintain a broad technical knowledge of product management, and continue to develop knowledge of user-centred design and technical practice. Assist and be able to shape strategy, proposals, statements of work and roadmaps
- Contribute to Made Tech’s community of practice for Product and collaborate with other disciplines
- Assist in developing and growing the discipline in line with business and capability needs, ensuring we embed the Made Tech way of product-led and design thinking into all that we do
- Excellent understanding and articulation of the value of product and user-centred design
- Experience and evidence of delivering user centred products and services from ideation through to maintenance phases
- Ability to support and coach others to grow their skills, product capabilities and to take on more responsibility for client-facing projects
- Able to educate and mentor team members, colleagues and peers in the wider business on developing product and agile delivery as a core discipline
- Experienced in working directly with customers and users, and able to drive teams to deliver excellent outcomes for users
- Working within a design consultancy/senior product leadership role in the public sector, health or allied areas
- Strong empathy and relationship building skills
At this point, we hope you're feeling excited about Made Tech and the opportunity. Even if you don't feel that you meet every single skill, we still encourage you to apply. Get in touch with our talent team if you’d like an informal chat about the role and your suitability before applying.
- Working with sales teams to build client relationships, develop opportunities and win new work
- Working in the open - building the trust within teams to share little and often
- Experience in re-designing legacy services and products
- Maintaining a deep working knowledge of product,design and research techniques
- Experience in line management
We work in a hybrid manner with on-site requirements for in-person presence when considered most beneficial for the activity (team meetings, workshops, onboarding for example). You may also need to visit clients where on-site requirements are necessary and/or beneficial. We have offices in London, Bristol, Manchester, and Swansea.
The salary for this role is location dependant:
- UK: £38,250 - £72,250
- London & South East: £40,162 - £75,862
When we’re hiring for this role, you can see the details and apply at www.madetech.com/careers. If you have any questions about the role please email us at [email protected]. We’re happy to help!