Reset Password leads customer being able to log in just once and then has to wait for cutoff

[jaydainn]

Preconditions and environment

• Magento 2.4.6-p8
• Set the magento timezone to india/kolkata and server time to europe/paris time

Steps to reproduce

1. Ask for a reset password link for a customer.
2. Reset password then login.
3. The time for created_at in the customer_visitor table and session_cutoff in the customer_entity table is updated with the website's timezone.
4. Log out right away
5. When logging back in , created_at is updated with the server time and the login request doesn't go through because of the condition in app/code/Magento/Customer/Model/Session/Validators/CutoffValidator.php
6. You then have to wait till session_cutoff is lower than created_at to be able to log in.

Expected result

Login should be successful on the first try.

Actual result

Login failed and redirects to the login page with no error message.

Additional information

No response

Release note

No response

Triage and priority

• Severity: S0 - Affects critical data or functionality and leaves users without workaround.
• Severity: S1 - Affects critical data or functionality and forces users to employ a workaround.
• Severity: S2 - Affects non-critical data or functionality and forces users to employ a workaround.
• Severity: S3 - Affects non-critical data or functionality and does not force users to employ a workaround.
• Severity: S4 - Affects aesthetics, professional look and feel, “quality” or “usability”.

[m2-assistant]

Hi @jaydainn. Thank you for your report.
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[m2-assistant]

Hi @engcom-Bravo. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

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[m2-assistant]

Hi @engcom-Delta. Thank you for working on this issue.
In order to make sure that issue has enough information and ready for development, please read and check the following instruction: 👇

• 1. Verify that issue has all the required information. (Preconditions, Steps to reproduce, Expected result, Actual result).
• 2. Verify that issue has a meaningful description and provides enough information to reproduce the issue.
• 3. Add Area: XXXXX label to the ticket, indicating the functional areas it may be related to.
• 4. Verify that the issue is reproducible on 2.4-develop branch
  Details

  - If the issue is reproducible on 2.4-develop branch, please, add the label Reproduced on 2.4.x.
  - If the issue is not reproducible, add your comment that issue is not reproducible and close the issue and stop verification process here!
• 5. Add label Issue: Confirmed once verification is complete.
• 6. Make sure that automatic system confirms that report has been added to the backlog.