Cron error after recent upgrade to 1.1.9.1 (magento 1934)

[seansan]

Cron error after recent upgrade to https://github.com/mailchimp/mc-magento/releases/tag/1.1.9.1

Hope it helps

MailChimp_Error: for Api Call: ecommerce/stores/1a171e3f41f307716c0fa389fc89b49b - in /lib/Ebizmarts/MailChimp.php:273
Stack trace:
#0 /lib/Ebizmarts/MailChimp/EcommerceStores.php(132): Ebizmarts_MailChimp->call('ecommerce/store...', '{"is_syncing":t...', 'PATCH')
#1 /app/code/community/Ebizmarts/MailChimp/Model/Api/Stores.php(137): MailChimp_EcommerceStore->edit('1a171e3f41f3077...', NULL, NULL, NULL, true)
#2 /app/code/community/Ebizmarts/MailChimp/Helper/Data.php(1967): Ebizmarts_MailChimp_Model_Api_Stores->editIsSyncing(Object(Ebizmarts_MailChimp), true, '1a171e3f41f3077...', '7')
#3 /app/code/community/Ebizmarts/MailChimp/Helper/Data.php(2067): Ebizmarts_MailChimp_Helper_Data->setIsSyncingIfFinishedPerStore(true, '7')
#4 /app/code/community/Ebizmarts/MailChimp/Model/Api/Batches.php(98): Ebizmarts_MailChimp_Helper_Data->handleResendDataBefore('7')
#5 /app/code/community/Ebizmarts/MailChimp/Model/Cron.php(28): Ebizmarts_MailChimp_Model_Api_Batches->handleEcommerceBatches()
#6 /app/code/community/Aoe/Scheduler/Model/Schedule.php(217): Ebizmarts_MailChimp_Model_Cron->syncEcommerceBatchData(Object(Aoe_Scheduler_Model_Schedule))
#12 /app/Mage.php(448): Mage_Core_Model_App->dispatchEvent('default', Array)
#13 /cron.php(78): Mage::dispatchEvent('default')
#14 {main}​

[seansan]

Found this too

[03-Oct-2017 12:50:07 UTC] PHP Fatal error:  Uncaught Error: Call to protected method Ebizmarts_MailChimp_Model_Api_Products::joinProductAttributes() from context 'Ebizmarts_MailChimp_Helper_Data' in app/code/community/Ebizmarts/MailChimp/Helper/Data.php:2202
Stack trace:
#0 app/code/community/Ebizmarts/MailChimp/Helper/Data.php(2157): Ebizmarts_MailChimp_Helper_Data->isMissingProductLowerThanId('48598', '9')
#1 app/code/community/Ebizmarts/MailChimp/Helper/Data.php(2104): Ebizmarts_MailChimp_Helper_Data->isMissingItemLowerThanId('48598', 'PRO', '9')
#2 app/code/community/Ebizmarts/MailChimp/Helper/Data.php(2043): Ebizmarts_MailChimp_Helper_Data->allResendItemsSentPerStoreView('9')
#3 app/code/community/Ebizmarts/MailChimp/Helper/Data.php(2023): Ebizmarts_MailChimp_Helper_Data->allResendItemsSent('9', 'stores')
#4 app/code/community/Ebizmarts/MailChimp/Helper in app/code/community/Ebizmarts/MailChimp/Helper/Data.php on line 2202

[ebizmarts-keller]

Hello @seansan

Is the joinProductAttributes function protected in your installation? Check this line in your installation where you are getting the error: https://github.com/mailchimp/mc-magento/blob/master/app/code/community/Ebizmarts/MailChimp/Model/Api/Products.php#L518

[seansan]

​see image [image: Inline image 1]​

…

On Mon, Oct 23, 2017 at 4:19 PM, ebizmarts-keller ***@***.***> wrote: Hello @seansan <https://github.com/seansan> Is the joinProductAttributes function protected in your installation? Check this line in your installation where you are getting the error: https://github.com/mailchimp/mc-magento/blob/master/app/ code/community/Ebizmarts/MailChimp/Model/Api/Products.php#L517 — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#526 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AAn0a2lRS3jJ35iohfohccJclcJvTAUIks5svKCFgaJpZM4QCqup> .

[ebizmarts-keller]

I can't see the image

Can you please just confirm if the function is protected or public in your system?

[seansan]

​line 514 /** * @param $collection * @param $magentoStoreId */ public function joinProductAttributes($collection, $magentoStoreId) { $attributeCodes = array("name", "visibility", "description", "price"); $config = Mage::getSingleton("eav/config"); foreach ($attributeCodes as $_code) { $attributeName = $config->getAttribute("catalog_product", $_code); if ($_code != 'price') { $collection->joinField( $_code, $attributeName->getBackendTable(), 'value', 'entity_id = entity_id', '{{table}}.store_id = ' . $magentoStoreId . ' AND {{table}}.attribute_id = ' . $attributeName->getId(), 'left' ); } $collection->joinField( 'default_' . $_code, $attributeName->getBackendTable(), 'value', 'entity_id = entity_id', '{{table}}.store_id = 0 AND {{table}}.attribute_id = ' . $attributeName->getId(), 'left' ); } } /** * @param $collection */ public function joinQtyAndBackorders($collection) { $collection->joinField( 'qty', 'cataloginventory/stock_item', 'qty', 'product_id=entity_id', '{{table}}.stock_id=1', 'left' ); $collection->joinField( 'backorders', 'cataloginventory/stock_item', 'backorders', 'product_id=entity_id', '{{table}}.stock_id=1', 'left' ); }​

…

On Mon, Oct 23, 2017 at 4:29 PM, ebizmarts-keller ***@***.***> wrote: I can't see the image Can you please just confirm if the function is protected or public in your system? — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#526 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AAn0a1vCBcY2EAIZuzUkM60GsNRush8bks5svKLcgaJpZM4QCqup> .

[Santiagoebizmarts]

Hello @seansan

This looks like if a MailChimp store was deleted manually and Magento is trying to reach it throwing an error. Resetting the store at the configuration should fix the problem.

Regards.

[seansan]

​>> This looks like if a MailChimp store was deleted manually and Magento is trying to reach it throwing an error. No we never deleted any lists in mailchimp ... We just started using m4m after magemonkey ... why did you close the issue? ​

…

On Mon, Oct 23, 2017 at 7:47 PM, Santiagoebizmarts ***@***.*** > wrote: Closed #526 <#526>. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#526 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AAn0a7cGSKAj6kIl8xGXcs1IGgp-PYXjks5svNEZgaJpZM4QCqup> .

[Santiagoebizmarts]

I closed the issue because there are two different issues here.
Please follow our guidelines when creating issues.
Also both solutions have been provided:

1. Reset ecommerce data.
2. Make sure the joinAttributeProducts method is public.

If you need any more help with this please contact our support at [email protected]

Kind Regards.

[seansan]

​I think the actual ​and expected results are clear I send all the error logs, made a correct description Only you state: "Make sure the joinAttributeProducts method is public" but as you can see it already was Why should I reset eCommerce data? Does this solve the error at hand ... our does it update update and then run into the error again? Also about 2 issues. Well if they are 2 issues instead of 1. Then 2 things are clear. a) They are issues as you say, why then close them? and b) there are 2 I added the logging as "extra" info - not knowing this was another issue Also I only post this here so you and others know about it ... and that we can maybe find a solution

…

On Mon, Oct 23, 2017 at 10:33 PM, Santiagoebizmarts < ***@***.***> wrote: I closed the issue because there are two different issues here. Please follow our guidelines <https://github.com/mailchimp/mc-magento/wiki/Issue-reporting-guidelines> when creating issues. Also both solutions has been provided: 1. Reset ecommerce data. 2. Make sure the joinAttributeProducts method is public. If you need any more help with this please contact our support at ***@***.*** Kind Regards. — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub <#526 (comment)>, or mute the thread <https://github.com/notifications/unsubscribe-auth/AAn0a1mwY-UIuZzq-mr9oqLDMpMk05gbks5svPgEgaJpZM4QCqup> .