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How-to-report-an-issue.md

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You need to report an issue and all of the troubleshooting steps are not working for you. Please follow the steps in order for us to resolve the issue as soon as possible.

  1. Stop PopcornTV.
  2. Delete PopcornTV.log from the application folder.
  3. Start PopcornTV using sudo node atv.js Debug (Please make sure to leave off sudo if you are on a windows machine)
  4. Repeat the exact issue.
  5. Stop PopcornTV.
  6. Upload the contents of PopcornTV.log to a Github Gist or onto Pastebin
  7. Upload the contents of aTVSettings.json to a Github Gist or onto Pastebin
  8. Upload the contents of config.json to a Github Gist or onto Pastebin
  9. Report how to repeat the error in the issue as well as the outcome that you expected to get. Please be sure to include a link to the log and settings file that you uploaded to Gist or onto Pastebin.