Cant login from Pixiv Fanbox

[Blank123-bru]

Hello I'm having a problem logging in my account but was unable to login from the app I even tried the other method on the app if I can't login but it also didn't work either. So can you fix the problem please. I dunno if there is an error from the app I can't login.

[matsumo0922]

Thank you for reporting the issue.
To help us resolve it, could you please answer the following questions?

• Was the app functioning normally before this issue occurred?
• What exactly do you mean by "unable to log in"? (e.g., Does it display "Incorrect password" on the WebView? Or does the app show "Login complete" but fail to proceed further?)
• Have you tried restarting the app or rebooting your device?

[Blank123-bru]

You see i tried to login multiple times and I won't let me go to my account. I tried restarting my phone, deleting and redownloading the app, clear the data and login again, and tried your other method to login but nothing works.
I tried to login everytime but nothing works and didn't mess up my password but I don't know if it's the app or my account?